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A true friend is a dog
The representative was kind and respectful plus she knew what i needed and helped me to the level
Insurer: Trupanion
By:
Great sign up experience
The representative was very friendly and knowledgeable. I feel like he actually cared for looking out for my pet
Insurer: Trupanion
By:
The staff are always pleasant and helpful.
The staff are always pleasant and helpful. They really care about my dog andme.
Insurer: Trupanion
By:
Trupanion canceled my plan without hesitation and without me needing to request when my dog passed away.
Trupanion canceled my plan without hesitation and without me needing to request when my dog passed away. They, as they said they would, also reimbursed 90% of the final medical bills prior to euthanasia. I was happy with the speed at which reimbursement was granted for both times I had to claim.
Insurer: Trupanion
By:
Trupanion denies almost EVERY claim we have with our pet as "pre-existing conditions".
Trupanion denies almost EVERY claim we have with our pet as "pre-existing conditions". The staff is friendly and helpful, however, they cant quite determine why things aren't covered. They just chalk everything up to "pre-existing conditions"
Insurer: Trupanion
By:
Trupanion is the Best.
Trupanion have always done my husband and I and our babygirl Lacey Awesome and with respect and have been great .It's never been a problem and the customer service have always been treated us with nothing but respect and always been a delight. Thank you Trupanion
Insurer: Trupanion
By:
Trupanion is the best pet insurance
Trupanion is the best pet insurance
Insurer: Trupanion
By:
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Very helpful in understanding the signing up process.
Insurer: Trupanion
By:
We’ll informed and to the point
We’ll informed and to the point
Insurer: Trupanion
By:
Zippora was very helpful patient and friendly.
Zippora was very helpful, patient and friendly. She helped me within a matter of minutes as she talked me through something I needed to update my account online. Excellent customer service!
Insurer: Trupanion
By: