219,360+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to use and affordable
Easy to use and affordable
Insurer: MetLife
By: Josie Fink
MetLife Pet insurance is easy to use
MetLife Pet insurance is easy to use. The refund process is streamlined, and the review of invoices does not take a long time. I am happy with my experience. They email me updates and have covered everything I have needed for my pets.
Insurer: MetLife
By: Laura J
greed is the game
Slow processing times, premiums have skyrocketed. At this point it’s not worth it.
Insurer: Trupanion
By: Andrew Messenger
Good Luck Getting Your Claim Approved
95% of the 20+ claims I've submitted were erroneously rejected by AI. EVERY one of them required 1-3 phone calls to have them finally accepted with the information I had originally given, except one, which required a photo of the prescription in the box to ensure it was for my dog and included his name. One hair-pulling experience required THREE calls to customer service, each one agreeing with me that the rejections were unwarranted. What the plan covers is great. So is their customer support. Getting the claims reimbursed is quite a different story. If this is an example of how well AI works, the world is in BIG trouble!
Insurer: MetLife
By: Elissa Dellosso
Nationwide is the best pet insurance
I have my dog insurance with Nationwide and I have never had any problem with getting my claims processed. My dog had to have surgery when I was on vacation and they were great walking me through that.
Insurer: Nationwide
By: Kristi Smith
Heartbreaking Loss Made Worse by This Insurance Company
I would strongly advise pet parents to think twice before choosing Spot Insurance. When my beloved pet passed away, I expected empathy and support. Instead, I experienced delays, unclear communication, and a frustrating claims process during one of the most painful moments of my life. I had to repeatedly follow up, provide changing documentation, and push for basic answers while grieving. Pet insurance is supposed to provide peace of mind in emergencies and loss. This experience did the exact opposite. The lack of compassion and accountability was deeply disappointing. If you are buying insurance to protect your pet and yourself during difficult times, this is not a company I would trust. Losing a pet is hard enough. Dealing with this insurance made it harder.
Insurer: Spot
By: Nakul More