154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,139 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,336 reviews
10,802 reviews
27,500 reviews
14,169 reviews
63,015 reviews
Category with most reviews
This chart shows the distribution of review categories.
Unjustifiable, exorbitant and unfathomable premium increases over 14 years.
I insured my dog when he was only a few months old in 2012 at a monthly premium of $30.21. With annual increases as much as 36.25% my new monthly premium for 2025 is now $480.76. I had to let the policy expire. I’m retired, living on Social Security, and that’s more than two and a half times my monthly Medicare Premium. On top of that, regarding on my last two claims, they denied medications consistently covered in the past. They’re making up the rules as they go.
Insurer: Healthy Paws
By: Richard Chernicky
Customer service is the best ever !!
Customer service is the best ever !!
Insurer: Fetch
By: Lynne
My Experience Cancelling
Angelique and Danielle were both very helpful and understanding of my situation with my pets and the reason I needed to cancel.
Insurer: MetLife
By: Norma Coe
Responsive
Responsive. Extremely quick to reimburse for payment made to vet. Exact amount per policy that was due!
Insurer: Trupanion
By: Ava
Fast claims
Fast claims. So far, no problems with this pet insurance I recommend every pet owner to purchase it
Insurer: Spot
By: norma dealcala
Disappointing handling of a routine diagnostic – think twice before trusting Spot
After initially thinking I might have finally found a decent pet insurance provider in Spot, I’ve had my confidence in them shattered by one denied claim. My dog’s at‑home cancer screening flagged a moderate risk, so my vet ordered an abdominal ultrasound. Spot refused to classify the ultrasound as a covered diagnostic, even though their illness plan explicitly covers exams, diagnostics and lab tests. Their reasoning? Because the screening test itself is still in the proof‑of‑concept stage, all follow‑up care is “preventive” and excluded. That logic ignores both common sense and Florida law on interpreting insurance contracts. I made it clear I wasn’t asking for reimbursement - just that the ultrasound be applied toward my deductible - but they dug in anyway. Multiple appeals, BBB complaints, and even a letter to the underwriter have produced copy‑and‑paste responses. I’m keeping the policy only because my dog is a senior and switching providers would expose him to new waiting periods. But I’ve withdrawn my recommendation to colleagues and will be sharing this experience with the benefits broker who suggested Spot. If you’re looking for a pet insurer that stands behind medically necessary diagnostics, you might want to look elsewhere.
Insurer: Spot
By: Thomas Hospod
It is so easy to submit my claims
It is so easy to submit my claims. I have been updated regarding status.
Insurer: MetLife
By: Kimberly
Hoping it was a good decision...
I did research and thought this would be a good company to go with for my first-ever insured pet. Afterwards, I keep hearing about how difficult Fetch is to work with regarding claims etc. So I am holding off on giving a great review until I've actually used the process. Signing up was easy enough, let's hope the rest goes as smoothly!
Insurer: Fetch
By: MayBAmy
I was very stressed out about my fur…
I was very stressed out about my fur baby and getting him well, but I do not have to be stressed out on filing my claims to be reimbursed. It is the easiest process and Trupanion turns the claims around immediately and takes the financial burden away from you.
Insurer: Trupanion
By: Karen
Great Pet Insurance!
I'm really happy with MetLife Pet Insurance because their app is incredibly user-friendly and makes managing my policy a breeze. I appreciate the fast claim turnaround, which means I get reimbursed quickly and without hassle. Plus, their family plan options are great, allowing us to cover our cats under one plan and save on costs. Overall, MetLife offers convenient, efficient coverage that gives me peace of mind for my pets’ health.
Insurer: MetLife
By: Karen Lofland