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Pet parents across the U.S. and Canada have left over 216,891 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent easy service!
Excellent easy service! Way too many other insurances offered out there with way less service. Thank you !
Insurer: AKC
By:
I've never had a problem with them helping me with payment ajustments questions and most of all kind and curious to me .
I've never had a problem with them helping me with payment ajustments , questions, and most of all kind and curious to me .
Insurer: Trupanion
By:
Never use this company!
This company is horrible! They claim to "We care more so you can worry less".... that is complete crap! I had submitted claims for both of my dogs and I have never had to fight more to get a resolution! After fighting for months my one puppy's claim was "partially covered" because she had pre-existing conditions! The pre-exsisting condition was she was a puppy and vomited due to eating too quickly! So when I submitted a claim because my puppy accidentally got hold of a bag of chlorine and had ingested some and naturally she vomited! Now this company claims they won't cover the claim fully due to she has vomited once before! Then if that wasn't enough my second dog who was about 8 years old unfortunately had to be put down due to a spleenic mass that had her internally bleeding and according to my vet only a 10% chance of surviving an operation to remove it, if she even made it into surgery! So I submitted the claim for my loved dog being put to sleep and now this company is denying the claim all together because my dog about a year prior was noted by the vet to have a skin tag (mass) smaller then the size of a dime on her leg! This company had talked to my vet about the skin tag (mass) in relation to the spleenic mass tumor and my vet said the two conditions are "completely unrelated!" But nope this company who "cares more so we worry less" still denied the claim and has dragged out the processes of closing these claims therfore delaying my families grieving process because every week for months we have been on the phone arguing with the company! Please please do not waste your money and time dealing with this company! They will only aggravate you more and come up with every excuse to not pay back any of your claims! You will be paying for a service you will not get!
Insurer: Embrace
By: Amy
Never use this company!
This company is horrible! They claim to "We care more so you can worry less".... that is complete crap! I had submitted claims for both of my dogs and I have never had to fight more to get a resolution! After fighting for months my one puppy's claim was "partially covered" because she had pre-existing conditions! The pre-exsisting condition was she was a puppy and vomited due to eating too quickly! So when I submitted a claim because my puppy accidentally got hold of a bag of chlorine and had ingested some and naturally she vomited! Now this company claims they won't cover the claim fully due to she has vomited once before! Then if that wasn't enough my second dog who was about 8 years old unfortunately had to be put down due to a spleenic mass that had her internally bleeding and according to my vet only a 10% chance of surviving an operation to remove it, if she even made it into surgery! So I submitted the claim for my loved dog being put to sleep and now this company is denying the claim all together because my dog about a year prior was noted by the vet to have a skin tag (mass) smaller then the size of a dime on her leg! This company had talked to my vet about the skin tag (mass) in relation to the spleenic mass tumor and my vet said the two conditions are "completely unrelated!" But nope this company who "cares more so we worry less" still denied the claim and has dragged out the processes of closing these claims therfore delaying my families grieving process because every week for months we have been on the phone arguing with the company! Please please do not waste your money and time dealing with this company! They will only aggravate you more and come up with every excuse to not pay back any of your claims! You will be paying for a service you will not get!
Insurer: Embrace
By: AMY
I'm glad I had this insurance
I'm glad I had this insurance. They processed my claims within 5 to 6 days, super fast. My 20 month old dog stopped eating, took him into the vet. They thought he had an intestinal blockage. To make a long story short he ended up having an exploratory surgury. They found nothing,but he still wasn't eating. After spending four nights at the emergency vet and losing seven pounds he started to eat. Not sure what was the cause of his issues but the insurance company processed quickly and I can now pay the credit card bill.
Insurer: Prudent Pet
By: Timbers mom
If I could give them 6 stars
If I could give them 6 stars, I would! Healthy Paws has truly amazed me. I was in complete fear that they might drop me after my 10.5yr Labrador became very ill and had to undergo a liver biopsy, which included a 3 night stay at a costly ER vet.... I had heard stories from people with other pet insurance that were dropped when these big ticket expenses came up, but Healthy Paws stuck with me the whole way!! Their online portal is extremely easy to use. I uploaded my invoices in a matter of seconds. My claims were reviewed within 1-2 days, and my reimbursement checks arrived very quickly. Knowing they were covering a lot of the costs gave me huge peace of mind and the ability to focus my attention on my dog, and making the best health choices for her regardless of price. She's now doing better than ever! I was also very touched to get a personal email from someone at Healthy Paws saying how sorry they were to hear about my dog's illness, and wondering how she's doing. That little bit goes a long way in showing top notch customer service.
Insurer: Healthy Paws
By: AnneMarie Hogan
incredible!!!
If I could give them 11 stars, I would! Healthy Paws has truly amazed me. I was in complete fear that they might drop me after my 10.5yr Labrador became very ill and had to undergo a liver biopsy, which included a 3 night stay at a costly ER vet.... I had heard stories from people with other pet insurance that were dropped when these big ticket expenses came up, but Healthy Paws stuck with me the whole way!! Their online portal is extremely easy to use. I uploaded my invoices in a matter of seconds. My claims were reviewed within 1-2 days, and my reimbursement checks arrived very quickly. Knowing they were covering a lot of the costs gave me huge peace of mind and the ability to focus my attention on my dog, and making the best health choices for her regardless of price. She's now doing better than ever! I was also very touched to get a personal email from someone at Healthy Paws saying how sorry they were to hear about my dog's illness, and wondering how she's doing. That little bit goes a long way in showing top notch customer service.
Insurer: Healthy Paws
By: AnneMarie
Top notch approach
Top notch approach, simple, no fuss
Insurer: Trupanion Canada
By: Damon Knight
Reliable and Affordable
Healthy Paws has been a great ally while raising my puppy. Whenever we have to go to the vet, Healthy Paws gives me the flexibility to never have to factor in cost during an emergency. They are accessible and provide detailed answers to questions, and are overall very supportive of pet owners. They also have a blog and other useful information they share with parents, which has been great as a first time puppy owner!
Insurer: Healthy Paws
By: Nate
Reliable and Affordable
Healthy Paws has been a great ally while raising my puppy. Whenever we have to go to the vet, Healthy Paws gives me the flexibility to never have to factor in cost during an emergency. They are accessible and provide detailed answers to questions, and are overall very supportive of pet owners. They also have a blog and other useful information they share with parents, which has been great as a first time puppy owner!
Insurer: Healthy Paws
By: Nathaniel