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Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fabulous customer service
Always so simple and a pleasure to deal with never have I had issues and have been a customer for 10 years and will always be a customer
Insurer: Trupanion Canada
By:
Allison really helped explain how the claim process worked.
Allison really helped explain how the claim process worked.
Insurer: Trupanion Canada
By:
Your customer service Representative was great !!! He explained everything to us in great detail all the various options available to us that allowed us to choose Trupanion as our pet's insurance provider.
Your customer service Representative was great !!! He explained everything to us in great detail, all the various options available to us that allowed us to choose Trupanion as our pet's insurance provider.
Insurer: Trupanion
By:
you do what you say you will do
you do what you say you will do
Insurer: Trupanion
By:
When it comes to the big stuff having Trupanion is like having a rich uncle who wants to help.
When it comes to the big stuff, having Trupanion is like having a rich uncle who wants to help. Staff are supportive, empathetic, and empowered to help.
Insurer: Trupanion
By:
When I called to find out about my monthly rate Cheryl was very informative.
When I called to find out about my monthly rate Cheryl was very informative. She explained how the monthly rates are calculated. She was polite and courteous in explaining what would occur if I increased my deductibles as well. I felt as though she truly cared about my pup and that this was not just a business choice. Thank you Cheryl for helping me out!
Insurer: Trupanion
By:
We were really looking forward to getting this insurance for our new puppy.
We were really looking forward to getting this insurance for our new puppy. I filed our first vet visit claims and you guys start they were pre existing for his Giardia and ear infection. How would they be that if we got him the day before we took him to the vet. We had no idea our puppy had either. The insurance is a joke.
Insurer: Trupanion
By: