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Pet parents across the U.S. and Canada have left over 210,291 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They used to be great but since Covid
They used to be great but since Covid, Ive noticed a downturn in their willingness to cover what should be covered. I.E. the last surgery my dog had they removed 4 skin tumors in ONE procedure, under ONE anesthetic but trupanion broke it down into 4 different catagories because of the types of tissue they were thus making me meet FOUR different deductibles and at the end of the day they covered ZERO dollars from an $800+ bill. Absolutely ridiculous. I will probably cancel at this point because I'd be better off putting $140 a month in an envelope.
Insurer: Trupanion
By: Rob
Top Notch Customer Service
I have been VERY impressed by Embrace's top notch customer service. Every single person I spoke to was extremely knowledgeable and very helpful. When it came to do a review for pre-existing conditions for my rescue, Marco Terrano was very detailed and answered all of my questions via email and over the phone. I am so happy I decided to go with Embrace.
Insurer: Embrace
By: Shelley
Vet Fees
I only wish that the fees charged by the vet were covered as well. I wish I had had this insurance for my indoor cat as well.
Insurer: Trupanion Canada
By: Gail
great experience so far that i have had…
great experience so far that i have had and from reviews before i signed up really interested me to purchase
Insurer: Spot
By: michael williams
Trupanion is a company that I have…
Trupanion is a company that I have relied on to consistently come through with the support they promised No excuses just promises kept. This is not the case with other companies (speaking from experience) I will continue tp recommend them to anyone considering pet insurance
Insurer: Trupanion Canada
By: Sharon
My cat had a blockage and was at the…
My cat had a blockage and was at the emergency room vet. The bill was going to be very large. But thanks to vet the accepting your insurance and your pre approval we only had to put out a very small percentage. Thank you for your great coverage. E.
Insurer: Trupanion
By: emily
Trupanion has been great...
Trupanion has been great the last couple of months, our boy has been going through a lot and Trupanion has come through every single time. Reimbursements have been quick and painless.
Insurer: Trupanion Canada
By: Michael
Excellent service
Excellent service. The best pet insurance that I have had. When I adopt a new pet I will choose Trupanion without a doubt. Thank you for being there.
Insurer: Trupanion
By: Mary
I highly recommend Trupanion
Trupanion has always been very responsive. They process my claims very quickly. They are also available via phone 24/7 if I have any questions. I have used Trupanion for over 10 years. I highly recommend Trupanion.
Insurer: Trupanion
By: Lisa