217,651+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,651 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent customer service
Very easy claims system. I just downloaded my invoices and they did the rest. I have direct deposit so I get reimbursed right back into my checking account.
Insurer: Trupanion
By:
Everything went smoothly and so quickly.
Everything went smoothly and so quickly.
Insurer: Trupanion
By:
Everyone is always accommodating and nice.
Everyone is always accommodating and nice.
Insurer: Trupanion
By:
Dr. A.T.Koussis
Your coverage of expenses is not at all in proportion to what your monthly fees are. Your communication system is much better and that is the reason for my giving you a rate of 4
Insurer: Trupanion
By:
customer service rep was very helpful and pleasant to speak with
customer service rep was very helpful and pleasant to speak with
Insurer: Trupanion
By:
Couldn't be more pleased with Trupanion and so grateful that my cat was covered!
Couldn't be more pleased with Trupanion and so grateful that my cat was covered!
Insurer: Trupanion
By:
Competent, complete, and caring service
The claims experience was seamless. My vet handled everything, and Trupanion communicated with me every step of the way. The vet submitted an estimate, and Trupanion emailed a detailed explanation of what was covered and what wasn't almost immediately. When further treatment was needed, my vet submitted a revised estimate, and I received an updated explanation of coverage immediately. Sadly, my cat died while in the vet's care, but between the vet and Trupanion, all of the billing details got handled really quickly. Upon learning of the death of my cat, Trupanion immediately closed my plan without my having to call. And I was astonished a couple days later when I received notification of a premium credit for the part of the month when my cat would no longer need coverage -- all without my having to think about it or talk to a customer service rep. It was really a comfort that Trupanion managed all of that automatically during this really difficult time for me. A+, five stars, 10/10.
Insurer: Trupanion
By:
Caring and Concerned.
Caring and Concerned. Friendly and personable service.
Insurer: Trupanion
By: