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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I first spoke or chatted with Starr and she was extremely helpful.
I first spoke or chatted with Starr and she was extremely helpful. I couldn’t get got my policy and she was great. Then I went back and chatted with Noelle but didn’t have a chance to survey Starrs chat first. Sorry. Both were so great. Thank you.
Insurer: Trupanion
By:
Well done!
I have been very happy with Trupanion’s response. I realize whe no I file that deductible has not been met but when it has they have been quick to respond with a check. Insurance is for the unexpected, not for maintenance and a reliable insurance company is a plus.
Insurer: Trupanion
By:
Trupanion is the BEST!
I have been with Trupanion for 11 years and it has been a wonderful experience. The claim process is easy and fast (I got reimbursed the next day... fast). The customer service is incredible and I honestly couldn't be happier. They have helped me take care of my dog and that's all that matters!
Insurer: Trupanion
By:
I never had anything covered.
I never had anything covered.
Insurer: Trupanion
By:
It has allowed me take the best possible care of my pets.
It has allowed me take the best possible care of my pets.
Insurer: Trupanion
By:
Fast, easy service.
Overall service is very good. Quick claims service. The automation makes everything g easier.
Insurer: Trupanion
By:
Satisfied with the responses and interactions with staff.
Satisfied with the responses and interactions with staff.
Insurer: Trupanion
By:
Claim submitted by email.
Submitted claim and got results in several days.
Insurer: Trupanion
By:
Faster than my bagel
Submitting claims was faster than toasting my bagel. Plus seamless direct deposit reimbursement and great coverage.
Insurer: Trupanion
By:
Tammy is very pleasant and professional; no issues with her at all !
Tammy is very pleasant and professional; no issues with her at all ! However, I have two canines on separate policies with Trupanion and the credit card that I use for automatic payment has been compromised. I have offered to make the payments by personal check but Tammy informed me that is an unacceptable method of payment. I’ve been with Trupanion for many years and I can’t believe the rigid payment policy. I’m willing to make the payments by check ... I’m astonished that the company is so cavalier about losing money !
Insurer: Trupanion
By: