216,496+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,496 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It’s been a pleasure.
I chose Sonnet because of their Trust Pilot reviews/ rating. 👍🏼 I just signed up and transitioned yesterday. The few chat/ phone reps I’ve spoken to have all been amazing. 😃 Sonnet even included more for $10 less than what I was paying. They also have chat/phone support after 8pm which I’m not used to. The process has been seamless!
Insurer: Sonnet
By: Devin Wilson
Cannot recommend Healthy Paws enough
Cannot recommend Healthy Paws enough. My incredible Maine Coon feline had an ongoing medical crisis that lasted for almost 18 months that was extremely hard to diagnose. Eventually, through persistence and the support of Healthy Paws - we were able to figure it out and treat him accordingly. He has now totally recovered and is living his best life with years and years left. This would not have been possible without the unrelenting support from Healthy Paws through endless procedures and diagnostic tests to get it right. Healthy Paws has my eternal gratitude and absolute confidence.
Insurer: Healthy Paws
By: D P
Amanda Mello was a pleasure to work…
Amanda Mello was a pleasure to work with! Thank you, Amanda for the help in getting set up.
Insurer: Fetch Canada
By: N. D.
Fast,easy,no nonsense pet insurance.
I had pet insurance on my 2 dear pups back in 2005. It was a nightmare to get any money back. Had to get paper copies from Vet,fill out long claim forms with lots of details,mail it in ,then was often called for more info. Not with Pumpkin,my husband uploads the paperwork that my Vet is nice enough to email me. I fill out a few important questions on Pumpkins online claim form,upload the documents and that's it,no questions asked! Now that I have direct deposit I get reimbursed so quickly! I've called customer service for some questions and they answer the phone is than less a minute. That's unheard of these days. I am so happy my dear pup has Pumpkin insurance to help with the costs of her care
Insurer: Pumpkin
By: Marianne
Paid very quickly
Paid very quickly, no extra documentation needed.
Insurer: Fetch
By: Teri
STAY AWAY FROM HEALTHY PAWS!
I have senior dogs who have been with Healthy Paws since they were puppies and we were just notified that our rates are increasing by over 400%. Healthy Paws is doing this to all senior pets now, they're trying to get rid of them. It's sadistic. They're now owned by the insurance company Chubb and Chubb ONLY cares about making money, they care nothing about our pets or the promises Healthy Paws made to us when we first opened our policies. Not only are our premiums increasing by over 400%, but they're reducing our reimbursements from 90% to 70% and raising our deductible. Please join the Facebook group called "Senior Pets Priced Out By Healthy Paws" and do a Google search for the dozens and dozens of Reddit threads that so many folks are writing about the BS that Healthy Paws/Chubb is currently trying to pull. It's absolutely horrifying. My monthly premiums are going from the $300's to the $1200's. PER MONTH. Even ChatGPT took a few tries to understand this when I was running my new premium scenarios through it- it kept thinking I meant $1200 per YEAR. This is completely criminal behavior. And don't believe all the fake positive reviews that all these new fake accounts are leaving on TrustPilot- FAKE, FAKE, FAKE. Senior pets are getting royally screwed over by Healthy Paws and Healthy Paws/Chubb COULD NOT CARE LESS. They want to get rid of us. It's so sad because they used to be such a decent company. :(
Insurer: Healthy Paws
By: Schmitt
I have 5 dogs and my poor Buddy just…
I have 5 dogs and my poor Buddy just passed away MetLife Paid policy limits of $5000 twice in the last 3 years no agreements. Highly recommend anyone with pets have insurance
Insurer: MetLife
By: Jeff Kaplan
Resolve redundant policies
Agent called to are knowledgable, cheerful and effective
Insurer: Nationwide
By: Felix
So far so good in my first year of…
So far so good in my first year of coverage. Pay outs are quick and staff is very friendly
Insurer: Spot
By: Kelly Hanson