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Claims unreliable- questionable trustworthy
Bad unreliable does not follow reimbursement program Delay complicated claims Unreliable stressful experience We are not satisfied with SPOT
Insurer: Spot
By: LUZ M RICHARDSON
payment was immediate at the vets office.
payment was immediate at the vets office. Thank you Trupanion for your fast service.
Insurer: Trupanion
By:
Great customer service!
Quick and easy the representative answered all of my many questions thoroughly and with patience
Insurer: Trupanion
By:
Easy company to do business with
Quick and transparent response.
Insurer: Trupanion
By:
So.
So... I've met my deductible... But I'm not being repaid a cent? I don't know why but in the past 5 years I feel like trupanion has definitely gone downhill. I never had trouble submitting claims in the past and being covered. My dog just had surgery and 2/3 vet visits related to it and not one phone call to me to explain why I'm paying the full amount when I've already met the deductible
Insurer: Trupanion
By:
the person I spoke to on the phone not only helped to answer my questions but she went above and beyond to reach out and let me know that there was a better package that would cover the needs of my dog to reflect his breed. She was wonderful!
the person I spoke to on the phone not only helped to answer my questions, but she went above and beyond to reach out and let me know that there was a better package that would cover the needs of my dog to reflect his breed. She was wonderful!
Insurer: Trupanion
By:
Trupanion has been very responsive and has given me piece of mind when something goes wrong
Trupanion has been very responsive and has given me piece of mind when something goes wrong
Insurer: Trupanion
By:
Claim
Very easy claims process. Like the direct deposit option.
Insurer: Trupanion
By: