154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

November 26, 2021

Claims unreliable- questionable trustworthy

Bad unreliable does not follow reimbursement program Delay complicated claims Unreliable stressful experience We are not satisfied with SPOT

Insurer: Spot

By: LUZ M RICHARDSON

Verified November 26, 2021

payment was immediate at the vets office.

payment was immediate at the vets office. Thank you Trupanion for your fast service.

Insurer: Trupanion

By:

Useful
Verified November 26, 2021

Great customer service!

Quick and easy the representative answered all of my many questions thoroughly and with patience

Insurer: Trupanion

By:

Useful
Verified November 26, 2021

Easy company to do business with

Quick and transparent response.

Insurer: Trupanion

By:

Useful
Verified November 26, 2021

So.

So... I've met my deductible... But I'm not being repaid a cent? I don't know why but in the past 5 years I feel like trupanion has definitely gone downhill. I never had trouble submitting claims in the past and being covered. My dog just had surgery and 2/3 vet visits related to it and not one phone call to me to explain why I'm paying the full amount when I've already met the deductible

Insurer: Trupanion

By:

Useful
Verified November 26, 2021

the person I spoke to on the phone not only helped to answer my questions but she went above and beyond to reach out and let me know that there was a better package that would cover the needs of my dog to reflect his breed. She was wonderful!

the person I spoke to on the phone not only helped to answer my questions, but she went above and beyond to reach out and let me know that there was a better package that would cover the needs of my dog to reflect his breed. She was wonderful!

Insurer: Trupanion

By:

Useful
Verified November 26, 2021

Trupanion has been very responsive and has given me piece of mind when something goes wrong

Trupanion has been very responsive and has given me piece of mind when something goes wrong

Insurer: Trupanion

By:

Useful
Verified November 26, 2021

Claim

Very easy claims process. Like the direct deposit option.

Insurer: Trupanion

By:

Useful
Verified November 26, 2021

Amazing Customer Service

Very informative and easy to talk to. They answered all of my questions also.

Insurer: Trupanion

By:

Useful
Verified November 26, 2021

Very happy.

Was quickly refunded for covered veterinary care! Process was easy and straight forward. Uploading process was efficient and my refund was processed within 48 hrs. Very very pleased with Trupanion.

Insurer: Trupanion

By:

Useful

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