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Excellent service.
Excellent service. 90% coverage coverage for condition for life of pet once deductible is reached. I wish they had a multi-pet discount.
Insurer: Trupanion
By:
I choose this score becayTrupanion is very fair and quick to handle and resolve claims.
I choose this score becayTrupanion is very fair and quick to handle and resolve claims. Trupanion is the best for pet insurance by far ! Customer Service does a consistently excellent job in treating customers with respect and empathy.
Insurer: Trupanion
By:
Prompt service on your claim
I received a reply from Claims promptly.
Insurer: Trupanion
By:
I'm very pleased with my experience filing a claim with Trupanion.
I'm very pleased with my experience filing a claim with Trupanion. When Bailey got sick I was worried enough and claim process is not something I wanted to have issues with. Trupanion made the process very easy and efficient which I really appreciated. Highly recommended.
Insurer: Trupanion
By:
Like all insurance Trupanion insurance is there to protect against catastrophic events.
Like all insurance, Trupanion insurance is there to protect against catastrophic events. The premiums and deductible are high, given the deductibles and percent of coverage .
Insurer: Trupanion
By:
payment was immediate at the vets office.
payment was immediate at the vets office. Thank you Trupanion for your fast service.
Insurer: Trupanion
By:
Great customer service!
Quick and easy the representative answered all of my many questions thoroughly and with patience
Insurer: Trupanion
By:
Easy company to do business with
Quick and transparent response.
Insurer: Trupanion
By:
So.
So... I've met my deductible... But I'm not being repaid a cent? I don't know why but in the past 5 years I feel like trupanion has definitely gone downhill. I never had trouble submitting claims in the past and being covered. My dog just had surgery and 2/3 vet visits related to it and not one phone call to me to explain why I'm paying the full amount when I've already met the deductible
Insurer: Trupanion
By:
the person I spoke to on the phone not only helped to answer my questions but she went above and beyond to reach out and let me know that there was a better package that would cover the needs of my dog to reflect his breed. She was wonderful!
the person I spoke to on the phone not only helped to answer my questions, but she went above and beyond to reach out and let me know that there was a better package that would cover the needs of my dog to reflect his breed. She was wonderful!
Insurer: Trupanion
By: