154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

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Fetch

27,505 reviews

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Pets Best

14,171 reviews

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Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified November 29, 2021

Morgan was great!

Morgan was great!!!! Very helpful. Your firm should be proud.

Insurer: Trupanion

By:

Useful
Verified November 29, 2021

Super fast claim processing

My claim was submitted on Sunday and it was processed and paid by the next day! Very impressed with how quickly this was handled.

Insurer: Trupanion

By:

Useful
Verified November 29, 2021

My customer service experience with Alex was great.

My customer service experience with Alex was great. Alex gets a 10! My experience with pet insurance overall is that deductibles are high, deductibles applied per event rather than annually are awful, and monthly costs are also high. That said, I don’t think Trupanion is worse than any other pet insurer. Seems to be the same with all of them. But I feel it’s a necessity in case of a serious illness or accident where the potential for enormous bills is likely. Neighbors of mine had a very ill pet, no pet insurance, and the bills incurred were in the thousands. That’s why I got this insurance. I researched and decided Trupanion was the best fit for me.

Insurer: Trupanion

By:

Useful
Verified November 29, 2021

Natalie and your company are wonderful.

Natalie and your company are wonderful.

Insurer: Trupanion

By:

Useful
Verified November 29, 2021

Pleased and satisfied customer

operator customer support was heplful and imformative even helping me choose a reputible vet near my house

Insurer: Trupanion

By:

Useful
Verified November 29, 2021

When in need.

Review and response is very quick.

Insurer: Trupanion

By:

Useful
Verified November 29, 2021

Trupanion customer service has been amazing for our pets.

Trupanion customer service has been amazing for our pets. Trupanion is a life saver during health crises. It’s the difference between being able to make choices based on the best treatment for our pet vs cost.

Insurer: Trupanion

By:

Useful
Verified November 29, 2021

Trupanion is quick on repayment if there is one.

Trupanion is quick on repayment if there is one.

Insurer: Trupanion

By:

Useful
Verified November 29, 2021

Very dissatisfied with the determination about Caitriona having allergies two days after I got her when she was nine weeks old.

Very dissatisfied with the determination about Caitriona having allergies two days after I got her when she was nine weeks old. No vet ever told me that at that time. The first I ever noticed a situation where she was biting her feet was in June or July when I took her to the vet. What is the point of getting insurance on a pet if something you don't know about is not covered when diagnosed.

Insurer: Trupanion

By:

Useful
Verified November 29, 2021

Better options for charity donations!

Very easy to enroll, did not like the charities to choose from for donation!

Insurer: Trupanion

By:

Useful

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