209,864+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,864 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,864 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,739 reviews

4.9
Healthy Paws

11,021 reviews

4.9
Fetch

5,300 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,866 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

October 22, 2020

Fast to take your premium SLOW to pay your claim

All insurance companies are excited to acquire a new customer. And most pay claims on time. Pets Best loves to take you monthly premium and when you have a claim they love to hide in the closet, make excuses for being slow and, then they approve the claim but will not send you the check. This is a typical large and successful company that sells more than it can service. They love the profits but refuse to hire the required employees to service the customers.

Insurer: Pets Best

By: Mike

Useful
Verified October 22, 2020

Trupanion is the best is all areas

When we adopted our rescue, I was overwhelmed at all we needed to do for him. One thing the shelter recommended was to get pet insurance. Trupanion was recommended but I shopped around to be sure, We decided to go with Trupanion and i could NOT BE HAPPIER! Their care for our pup goes above and beyond. They are so kind and pleasant on the phone. The ease of submitting a claim can't be beat and nd they process claims with lightening speed. They do cover what they say they cover - there is no haggling, pleading, begging, etc. Human insurance companies could learn a lot from Trupanion. I can't praise them enough! #trupanionforlife

Insurer: Trupanion

By: Jeanine

Useful
October 22, 2020

Easy to use and helps remove financial burden.

I am so grateful to have Healthy Paws Pet Insurance. The process to file a claim is quick and easy. Knowing they are there to help with the financial burden makes it so much easier to focus on getting my fur baby the care he needs versus worrying about whether or not I can afford it.

Insurer: Healthy Paws

By: Jenni

Useful
Verified October 22, 2020

Trupanion has been a tremendous relief as they review claims quickly and promptly cover expenses without an argument!

Wonderful customer service! Could not ask for anything better....highly recommend

Insurer: Trupanion

By: Gail

Useful
October 22, 2020

Very easy, very fast, hassle-free, and caring

I created policies with Healthy Paws for both my dogs since I adopted them 5 and 6 years ago, and we've had a couple of emergency visits and Healthy Paws has always been super helpful and easy to work with. Their guidelines for what they reimburse are extremely clear and I've never encountered any unpleasant surprises. Even when one of my dogs had to spend 2 nights in the hospital (in other words, a hefty bill), I submitted the claim over the app (which took less than a minute, just took a photo of the invoice and hit submit), and it was processed in about a day and a half. The reimbursement check was in my mailbox in less than a week. And they even emailed to check in on my little girl to make sure she is doing well after her hospital stay! Will definitely be staying with this pet insurance for both current dogs and any future pets.

Insurer: Healthy Paws

By: Ina

Useful
Verified October 22, 2020

Have 2 policies with Healthy Paws for over 5 years

I created policies with Healthy Paws for both my dogs since I adopted them 5 and 6 years ago, and we've had a couple of emergency visits and Healthy Paws has always been super helpful and easy to work with. Their guidelines for what they reimburse are extremely clear and I've never encountered any unpleasant surprises. Even when one of my dogs had to spend 2 nights in the hospital (in other words, a hefty bill), I submitted the claim over the app (which took less than a minute, just took a photo of the invoice and hit submit), and it was processed in about a day and a half. The reimbursement check was in my mailbox in less than a week. And they even emailed to check in on my little girl to make sure she is doing well after her hospital stay! Will definitely be staying with this pet insurance for both current dogs and any future pets.

Insurer: Healthy Paws

By: Ina

October 22, 2020

Well if there was an 11 or even 12 I’d have given that score.

Well if there was an 11 or even 12 I’d have given that score. You it my back this month when I was faced with a very sizeable Vet bill and you get top drawer marks from me

Insurer: Trupanion Canada

By: Alan

Useful
October 22, 2020

Fast and easy

Was quick and easy to get pre-approval which helped make decisions on the treatment for my cat.

Insurer: Trupanion Canada

By: Philip

Useful
October 22, 2020

Great Service

Very pleased with the service.Quick response and I would not hesitate to recommend.

Insurer: Trupanion Canada

By: Betty

Useful
October 22, 2020

Trupanion has helped me out reliably at the worst times for over 15 years.

Trupanion has helped me out, reliably at the worst times for over 15 years.

Insurer: Trupanion Canada

By: Peter

Useful

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