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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

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Trupanion

62,999 reviews

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Verified November 26, 2021

Like all insurance Trupanion insurance is there to protect against catastrophic events.

Like all insurance, Trupanion insurance is there to protect against catastrophic events. The premiums and deductible are high, given the deductibles and percent of coverage .

Insurer: Trupanion

By:

Useful
Verified November 26, 2021

payment was immediate at the vets office.

payment was immediate at the vets office. Thank you Trupanion for your fast service.

Insurer: Trupanion

By:

Useful
Verified November 26, 2021

Great customer service!

Quick and easy the representative answered all of my many questions thoroughly and with patience

Insurer: Trupanion

By:

Useful
Verified November 26, 2021

Easy company to do business with

Quick and transparent response.

Insurer: Trupanion

By:

Useful
Verified November 26, 2021

So.

So... I've met my deductible... But I'm not being repaid a cent? I don't know why but in the past 5 years I feel like trupanion has definitely gone downhill. I never had trouble submitting claims in the past and being covered. My dog just had surgery and 2/3 vet visits related to it and not one phone call to me to explain why I'm paying the full amount when I've already met the deductible

Insurer: Trupanion

By:

Useful
Verified November 26, 2021

the person I spoke to on the phone not only helped to answer my questions but she went above and beyond to reach out and let me know that there was a better package that would cover the needs of my dog to reflect his breed. She was wonderful!

the person I spoke to on the phone not only helped to answer my questions, but she went above and beyond to reach out and let me know that there was a better package that would cover the needs of my dog to reflect his breed. She was wonderful!

Insurer: Trupanion

By:

Useful
Verified November 26, 2021

Trupanion has been very responsive and has given me piece of mind when something goes wrong

Trupanion has been very responsive and has given me piece of mind when something goes wrong

Insurer: Trupanion

By:

Useful
Verified November 26, 2021

Claim

Very easy claims process. Like the direct deposit option.

Insurer: Trupanion

By:

Useful
Verified November 26, 2021

Amazing Customer Service

Very informative and easy to talk to. They answered all of my questions also.

Insurer: Trupanion

By:

Useful
Verified November 26, 2021

Very happy.

Was quickly refunded for covered veterinary care! Process was easy and straight forward. Uploading process was efficient and my refund was processed within 48 hrs. Very very pleased with Trupanion.

Insurer: Trupanion

By:

Useful

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