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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Perfect service
Perfect service. Been with them for more than 15 years
Insurer: Embrace
By: Ed Zuckerman
Figo Unlimited Plan
Excellent service and plan options. Quick and easy claim processing and payment time. Only downside is the deductible and premium on my account almost doubled in the 5 years I had it.
Insurer: Figo
By: Gregory
The only pet insurance I recommend
The only pet insurance I recommend. Easy to file claims and great service. Will be long customer.
Insurer: Pets Best
By: Ross Warren
Great Service
I’m an LVT and have had to help clients get their pets’ records to their respective pet insurance companies. The difficulty some clients have getting claims submitted is astounding. Figo is by far the easiest pet insurance company to work with. I can submit a claim through the app which makes it super convenient. I love having the documents at my finger tips so I can check my policy anytime I need.
Insurer: Figo
By: Madeline
not worth it
I think insurance will only be helpful if you have a $10k bill. After adding up the premium, copay, and deductible it’s just not worth it. It also takes a very long time to get reimbursed. I’ve received a “sorry for the delay” email for every single claim since 2017. They must be chronically understaffed. All in all not worth the price.
Insurer: Pets Best
By: Danielle
Get it - it is worth it!
I am so happy we have Healthy Paws. We have learned as new pet parents that vet visits and emergency situations are extremely costly. Luna is our first dog, she is 1yr &10 months old. She is like our little girl. A few weeks ago she was not feeling well. She had ingested an object and an emergency surgery was imminent. She ended up getting an endoscopy and has recovered amazingly well! I was impressed by the support, follow up, and reimbursement from Healthy Paws. We got Healthy Paws as soon as we got Luna and it was a great decision.
Insurer: Healthy Paws
By: Lynelia
I had high hopes for this company. Don't bother run away!
I had high hopes for this company. Direct payment, good app, and website. In the end, all I got was any reason not to pay. The first 30 days they make you pay in advance.....no coverage. Not sure how this is not fraud but whatever. Go in on the 30th day because my dog has a limp. Turns out he has hip dysplasia. So fun fact. Because I said he has been limping for a couple of days it is now a pre-existing condition and not only was this trip not covered any future medical needs for this will not be covered. But of course, I should continue to pay for the insurance in case he has other issues. My advice is to save your money and just pay for it yourself. I would not recommend this company and will never do business with them again. Read the reviews10% of people have had the same issues.
Insurer: Trupanion Canada
By: Kurt Shelley
I have had Prudent Pet Insurance for an…
I have had Prudent Pet Insurance for an year now and renewing policies for all 4 of fur babies. When I got policies a year ago dealt with Monica and she is very professional, honest and helpful, you will be happy to deal with Monica and have Prudent Pet Insurance. We have been very happy with Prudent Pet they pay just as the policy states they will pay and no questions. If you are questioning whether or not to get pet insurance for your babies, do it - it is worth it if you go with Prudent Pet.
Insurer: Prudent Pet
By: CT
May switch to another.
Their turnaround is sooo long and they never cover things they said they do. I pay over $200 for my pups and they only cover like 1/4 of their vet bills. Seems pointless to me.
Insurer: Pets Best
By: Amelia
Claims unreliable- questionable trustworthy
Bad unreliable does not follow reimbursement program Delay complicated claims Unreliable stressful experience We are not satisfied with SPOT
Insurer: Spot
By: LUZ M RICHARDSON