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purchase held high hopes only to be dashed
The actual purchase of the 4 plans for my pet family was simple. It was more Expensive than I had wanted it to be but wanted the coverage offered. Now I go to file a claim on three of my pets and tow r completely denied based on a loop hole with the other the pet. I’m not happy with the insurance overall and will be looking for Other options.
Insurer: Pumpkin
By: customer
We have been a Trupanion client for…over 9 years
We have been a Trupanion client for over 9 years. We are completely satisfied. Our two pups are as important to us as our children and Trupanion gives us peace of mind that we can properly care for our pals.
Insurer: Trupanion
By: Donna Moulton
Great customer service & claims processing
We have had our pets insured with Embrace for several years. We recently lost our cocker spaniel in August. We were heartbroken. The Embrace team could not have been more compassionate, helpful and understanding. I had to call today to schedule surgery for our other dog and the Embracer Kyle was wonderful. Consistent, compassionate customer service. A great team!
Insurer: Embrace
By: customer
Best service!
The process was so easy I was so happy with everything. My pup received his wellness check and PetsBest made it very easy for him to get the proper attention he needed. Repayment was nothing less then amazing went directly into my account after I uploaded the invoice from the vet. Their customer service were very helpful and walked me through everything after to give me the knowledge I needed moving forward. If you’re looking for pet insurance to cover your four legged friend look no further. Thank you PetsBest
Insurer: Pets Best
By: Enzo
ThankTrupanion for being there for us when Tucker has had difficulties!
I insured Tucker as a very young puppy and have been very happy with Trupanion. He was a very healthy puppy. . He developed allergies in later life and Trupanion has enabled us to provide excellent care for Tucker. Thank you, Trupanion.
Insurer: Trupanion Canada
By: Janet
Bait and Switch Pricing
Total bait and switch. My rate went up by 20% from year one to year two. And yet, if I go to the web site today and ask for a quote, I get something akin to last year's rate. I've not filed a single claim; there's absolutely no reason my rate should increase like this, if at all.
Insurer: Figo
By: Adam Machanic
Shocking Denial
Our claim was denied because the "formulary" wasn't under the policy. Very surprising as these were standard medications from our general veterinarian. The denial was a shock to us, very difficult to have known prior to administration. Glad to have had the warning. We're now shopping for a new insurance company because it seems they would find some loop hole to deny payment. We do not need this kind of surprise in any other emergency. Up until this point we had used Pet Insurance Review to guide our pet insurance purchases, we'll be cross checking other resources on the next go around.
Insurer: Pets Best
By: K
So worth the money!
We have a 2 year old German Shepherd. Our boy had an adverse reaction to anesthesia plus has had ongoing issues with allergies. We have a "wellness" plan with our Vet's office, but none of the extras would be covered. The pet insurance has been a godsend. I would highly recommend it. Refunds are easy to process and explanations come with the refunds. Thank you so much.
Insurer: AKC
By: Nancy Sutherland
I love how quickly the handle claims…
I love how quickly the handle claims and get money back! I would highly recommend for any pet!
Insurer: Trupanion
By: Hallie Rojeski
Trupanion is an excellent company
Trupanion is an excellent company. Not only are they dependable and honest in their dealings with you - they seem to actually care about pets and maybe that is why they are so good at what they do. They know how we pet owners feel when they are unfortunately needed. I would not own a pet without a Trupanion policy - simple as that!
Insurer: Trupanion
By: Tami Kinman