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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 12, 2021

So r far so good....time will tell!

Have not had occasion to experience the quality of service yet!Gave a 4 not a 5, because I feel the cost could be a bit more competitive

Insurer: Spot

By: ANN KESNER

Verified December 12, 2021

I have carried FIGO on my bulldog since…

I have carried FIGO on my bulldog since she was a puppy. It is expensive! Especially her breed and it goes up every year as she gets older. She is going on 4 years old. Some years I never met the deductible and thought what a waste, do I really need insurance? Which was good, that meant she was healthy. Other years I was very glad I had it paid in full. She had two emergency health issues, one life or death. I was comfortable knowing that a $ was not the deciding factor if she would come home or not. When I was in the waiting room wondering if she would make it, I would have given the world to have her back in my arms. So if I have to scrimp and save, brown bag it, and work overtime to keep her healthy and insured, I am willing to pay the price. Sacrifices have to be made for those you love. There are so many different options available, everyone should be able to find a plan they can afford. Customer service is always willing to crunch numbers and run different scenarios with you to find a plan with our budget. They take time with you and don't pressure you to buy more than you can afford. It takes some time, some thought, and budgeting but you will be glad you have a little help in the end. I have never had a claim denied, just put on "hold" waiting for clarification notes from the vet. Customer service has always replied within 24 hours and claims are paid quickly. I have found FIGO support to be helpful, compassionate, and professional both on the phone and through emails. The only con is... the premiums. They go up every year (with her age) by $300+ a year.

Insurer: Figo

By: BDM

December 12, 2021

Best affordable pet insurance!

This insurance is amazing. Very affordable and we have 2 basset hounds so they seem to be at the vet more than occasionally. Filing a claim is easy and the money comes back to us in a reasonable time frame. The coverage amounts are generous and I would highly recommend this insurance! Our dog just had emergency life saving surgery and pets plus was a pleasure to deal with.

Insurer: Pets Plus Us

By: Lori

Useful
December 12, 2021

Great value for the price

Very good investment especially for a pure bred dog.

Insurer: Pets Plus Us

By: Paul

Useful
Verified December 12, 2021

Our little girl became ill while traveling

Our little girl became ill while traveling home 1200 miles from a wedding. We stopped at the University of Florida's Veternary Hospital in Gainseville, FL. She was diagnosed with pneumonia and admitted. She had a slew of tests including oxygen therapy and was ready to come the next evening. Thank God for both the best treatment and the best pet insurance. Embrace not only covered every expense (less deductibles) but also mailed a check the next day. Wow! You can't ask for better insurance or better service.

Insurer: Embrace

By: HJR

December 12, 2021

Easy sign up

Signed up all 3 dogs. Hoping I won't need the service for a while since they are all fairly young.

Insurer: Spot

By: Stacey

Verified December 12, 2021

Very quick claim processing and friendly customer service.

Very quick claim processing and friendly customer service.

Insurer: Trupanion

By:

Useful
Verified December 12, 2021

Vet submitted claim for me

Vet submitted claim for me

Insurer: Trupanion

By:

Useful
Verified December 12, 2021

We have had Trupanion insurance for our dog Penny for many years.

We have had Trupanion insurance for our dog, Penny, for many years. We didnt start needing the insurance until a few years ago. Our dog developed a nasal tumour a few years ago. We first tried to manage the tumour with medication. But, last year the tumour spread and we did radiation treatment. It was successful. Then after 8 months the tumour started to spread again. In October of this year we again used radiation treatment . It has been successful to thus point. In all of this time, Trupanion has been there taking care of all our expenses. You have always been prompt in handling Pennys claims. For that we are extremely grateful. With all the medical issues our dog has endured we have not needed to worry about paying her bills . Penby is a wonderful dog and we are just happy to have more time to spend with her.

Insurer: Trupanion

By:

Useful
Verified December 12, 2021

When I called for assistance I received help from vey friendly customer support person

When I called for assistance I received help from vey friendly customer support person

Insurer: Trupanion

By:

Useful

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