154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

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Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

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Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 13, 2021

Pleasant people to talk with!

Pleasant people to talk with!

Insurer: Trupanion

By:

Useful
Verified December 13, 2021

Relatively fast and easy - good communication.

Relatively fast and easy - good communication. Resolved in 3 days.

Insurer: Trupanion

By:

Useful
Verified December 13, 2021

Straight forward claim submit tap.

Straight forward claim submit tap. Response was prompt.

Insurer: Trupanion

By:

Useful
Verified December 13, 2021

Super easy and quick

Super easy and quick

Insurer: Trupanion

By:

Useful
Verified December 13, 2021

The 30 day waiting period is excessive.

The 30 day waiting period is excessive. The mobile app is not clear, it seems like I am starting brand new every time.

Insurer: Trupanion

By:

Useful
Verified December 13, 2021

The claims experience is easy but I don't understand how the lifetime deductible works.

The claims experience is easy, but I don't understand how the lifetime deductible works. I put in a couple of claims for my dog's diahhrea issues, and was given another deductible. The deductible was met after 2 claims, but the other 2 claims were put to another deductible. The lifetime deductible was not used in this scenario. I haven't found in the contract where it states this exception.

Insurer: Trupanion

By:

Useful
Verified December 13, 2021

The customer service is excellent.

The customer service is excellent. And they are willing to listen.

Insurer: Trupanion

By:

Useful
Verified December 13, 2021

Wonderful policy selection experience!

The representative was welcoming, extremely knowledgeable, presented helpful insight into pet insurance (my first time purchasing), answered all of my questions—and then some! She helped me consider various policy options to make the right choice for me and my dog, Gracie.

Insurer: Trupanion

By:

Useful
Verified December 13, 2021

The Trupanion claims process is ALWAYS so efficient.

The Trupanion claims process is ALWAYS so efficient. All messages are courteous and polite. It is a pleasure doing business with Trupanion.

Insurer: Trupanion

By:

Useful
Verified December 13, 2021

Trupanion is amazing.

Trupanion is amazing. I filed a claim with Trupanion and thought it would be a long process with a lot of paperwork and phone calls. That was not the case. I answered a few questions, sent them the paperwork from the veterinarian and that was all I needed to do. I received an email less than 48 hours later letting me know my claim was completed and I would be receiving my claim payment directly into my bank account. Thank you Trupanion for being there for us during a difficult time that turned out well.

Insurer: Trupanion

By:

Useful

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