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Claim was handled easily and quickly
Claim was handled easily and quickly
Insurer: Trupanion Canada
By:
Great
Easy fast efficient
Insurer: Trupanion Canada
By:
Excellent service
Excellent service
Insurer: Trupanion Canada
By:
Great no nonsense sign up and pleasant knowledgeable phone staff.
Great no nonsense sign up and pleasant knowledgeable phone staff.
Insurer: Trupanion Canada
By:
I have used trupanion in the passed and you are the best !
I have used trupanion in the passed and you are the best !
Insurer: Trupanion Canada
By:
I love Trupanion and am happy to have had it for the life of my little daxie.
I love Trupanion and am happy to have had it for the life of my little daxie. I find the service generally quick and efficient. There are a few things I think that should be covered that are not (like fees for taking the blood are not covered where the tests themselves are - this does not make sense or seem right to me.) I also am shocked at how fast the yearly premiums raised to over double what we initially started out with - whatever reasons they have for increasing the costs doesn't diminish the shock of this increase. In the long run over the life of our dog we have likely paid more in premiums than we have collected in claims but that is the way insurance works and we are happy to have had it. Staff have ALWAYS been wonderful and helpful.
Insurer: Trupanion Canada
By:
Best around on paper. We'll see in time if it's warranted.
It was simple online, but i decided to call anyway. I was given a questionable answer to my question: "Why is your phone price higher than my online quote from yesterday?" She answered, our rates increased a few dollars... That's where you lost 3 stars. On my second call, the CS rep told me why... It was because the "race" was different between my 2 quotes (Yorkipoo vs Yorkshire Terrier) which makes sense.
Insurer: Trupanion Canada
By:
My wife had problems with the sign-in and we got the answers/help we needed.
My wife had problems with the sign-in and we got the answers/help we needed. Ashlynn was great.
Insurer: Trupanion Canada
By:
Prompt and Easy to deal with
Prompt and Easy to deal with
Insurer: Trupanion Canada
By:
Trupanion will be there for 24/7
Trupanion will be there for 24/7
Insurer: Trupanion Canada
By: Ian Hillyer