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Pet parents across the U.S. and Canada have left over 219,420 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Rep was excellent, great service!!!
The rep that I spoke with today, Manuel Castaneda gave great customer service and was very helpful.
Insurer: Nationwide
By: Richard Macias
Marley’s Story
"I was born on July 15-2025. I'm a (parti- ) miniature schnauzer. I'm a black and white spotted dog!! My new adopted Mom, Deb, came to pick me up on September 25-2025. I fell in love immediately. My new BFF Nicole(Deb daughter), also came that day. I was so happy and they seemed very happy too. We traveled for about four hours back to my new home in rural Oshkosh, Nebraska. Deb insured me right away and the took me to the Vet Clinic 45 miles away, for more shots and a well check. We returned to the Vet Clinic because I wasn't gaining weight and had stomach issues. So they took tests and gave me medications. This went on for a few months with not much improvement. Then I suffered a dog attack( a very large dog, tried to use me as a chew toy). Off we went to the Vet Clinic and the doctor told us I was very lucky to have lived! I had surgery and they closed up all my holes. I had to spend the night. The next evening I was able to return home!! My BFF, Nicole is a Vet Tech, so I was very lucky. She had to bandage me. It took about six weeks to recuperate. I had another surgery to close up my largest wound, Meanwhile I still had stomach issues and had to frequently vomit with very little weight gain. They preformed more tests. Finally my Vet recommended some special testing be done. We had to travel for 3 hrs to Ft Collins, Co. we went to Colorado University Veterinary Hospital. It's a great big place and everyone was so nice! The took a bunch of test and they changed my food and told us We had to travel for 3 hrs to Ft Collins, Co. we went to Colorado University Veterinary Hospital. It's a great big place and everyone was so nice! The took a bunch of test and they changed my food and told us to wait for the test results. They suspected a thing called a liver shunt! We travel back home. They called with the results about a week later and said I would need surgery. They scheduled it for a couple weeks out ano then we knew we had to travel back to Colorado again. I like my Nebraska Vet friends but now I had Colorado friends too. The time came for me to go to Colorado for my surgery. It was scheduled for a Monday morning on May 4th. I had to spend the night in the hospital. I was released the next day, we stayed in a hotel that night to be safe so if I had problems, I could go back to the hospital. We got to travel home on on May 6th. I have to follow my doctors orders and don't get to play or move around a bunch for the next two weeks but I'm hopeful everything will be great. I'm on my road to recuperation l am ever so thankful that my mom had the insight to get good insurance or l wouldn't be here today!! That's my story so far."
Super fast processing of my claim was…
Super fast processing of my claim was greatly appreciated
Insurer: MetLife
By: Jeff
Pitiful coverage
When they were Go Pet Plan, this was an awesome, reliable, consistent insurance company. After they were bought out and became Fetch, it has been a terrible experience. The coverage and customer service are terrible, the deductibles go up and copay goes down every year, and barely anything is covered anymore. I recently had an emergency, life and death, nearly $1000 vet bill for my cat. Guess how much I got back from Fetch? Less than $30 total. If you really want per insurance go to Costco or Trupanion
Insurer: Fetch Canada
By: A T
Make more easy to understand
Honestly not yet sure yet but hopefully is a insurance
Insurer: Nationwide
By: customer
Easy to use. Great price
Easy to use great price and coverage
Insurer: Prudent Pet
By: rsuskiyahoo.com
Very good coverage and claim resolution.
Claims are addressed and decisions made within about two weeks.
Application process was clear concise and easy to navigate
Application process was nicely streamlined. I was able to clearly evaluate plans and specify exactly what I needed. Thank you MetLife
Insurer: MetLife
By: M. A. Finnegan
Great service for a reasonable price
Great service for a reasonable price
Insurer: MetLife
By: Kathleen