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Still a great value
Although I upped my cat's deductible to keep premiums stable as he reached "senior" status, overall the cost of his pet insurance over his lifetime so far has been well under payments for claims. Having the peace of mind that he can receive the excellent care our vet provides is priceless.
The quality of coverage is unmatched
The quality of coverage is unmatched. I have preventative, accident/illness coverage for both of my dogs and ultimately it’s the utmost peace of mind. Having to receive care no longer leaves me worried about the financial aspect of making decisions. My only dissatisfaction is really around operational excellence and lack of attention to detail from a claims processing standpoint. On multiple occasions I’m told you all are awaiting documents that have already been provided. On one occasion specifically, the documents provided had been added to a completely new claim rather than the open claim, which increased processing time and resulted in me reaching out in confusion.
Insurer: MetLife
By: Liy
Easy app to use and to file claims.
Easy app to use and to file claims.
Insurer: MetLife
By: Kevin Mcmillian
It’s nice to know all my pets have …
It’s nice to know all my pets have this coverage when there is an emergency
Insurer: Nationwide
By: Anna A
Great Insurance
They are quick to review and process your claim. They always ask how your pet is doing! All around great insurance! I would recommend to anyone.
The person I spoke with was very…
The person I spoke with was very knowledgeable and answered all my questions. She had to call back a few ties because I was unable to figure out how to get to things on my phone
Insurer: Nationwide
By: Lee
Definitely recommend
I love the exclusive line Costco members have whenever I call and have questions about the policy. They answer quickly and the customer service is always friendly and very informative. I’ve had a few claims and have had no issues. They’ve paid me within a day or two. As long as there’s no pre existing conditions there should be no issues. It’s affordable and I like that I can customize my policy. I’m very happy overall and glad I found them through my membership with Costco.
Insurer: Figo
By: Diana
Trupanion was very helpful and caring when I needed them
Trupanion was easy and very quick to approve our invoices. I had a couple of questions and the representative both times I called was very friendly and helpful. My dog is 9 years old and think goodness this is the first time I have had to make a claim. So happy they were so helpful and caring.
Insurer: Trupanion
By: Belinda
I now gave 3 dogs on ASPCA
I now gave 3 dogs on ASPCA. I tried a different insurance for my puppy that is a rescue. I went with the insurance the rescue recommended, not nearly as organized as ASPCA. I thank you for helping me with my Senior, adult and puppy with peace of mind.
Insurer: ASPCA
By: Kolleen Brown