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Claims
Office visits are essential in follow up treatment for an accident or an illness. There is no way to continue resolving a health issue without this. I can see excluding the initial visit, but once a condition has been established, follow ups where new medication is needed or a new procedure is recommended (or not) should be a covered expense. A consult with a surgeon to see if a surgery would help resolve an ongoing issue should also be a covered expense. It is all part of treating an injury or illness that has been established. Please reconsider some of my claims. Sincerely, Ilene Zwerin
- INSURER: Trupanion
- POSTED: 11/17/2017
- BY: Ilene
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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Helpful and informative
Everyone I have talk as always been very helpful and informative. They have also been really nice, reassuring and patient with me when i call worried and stressed about my dog.
- INSURER: Trupanion
- POSTED: 11/17/2017
- BY: Shalina
- BREED: English Bulldog
- AGE OF PET: 7 - 10
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My Dear Puppy, Ragnar!
My dear puppy, Ragnar, who is an 11-month old lab/pit mix from the shelter, somehow got several large pieces of bone stuck in his tummy. Our vet recommended surgery to remove the obstruction, racking up a bill of over $1200. I didn't hesitate to approve the surgery to remove the obstruction, and did so believing Pets Best would help me recoup much of that cost. And they did! We were a few hundred dollars away from our deductible, and Pets Best reimbursed me almost $900! The claims process was very easy, quick, and the money hit my bank account in under 2 weeks from when I submitted the claim. Ragnar is doing great and back to his wild, troublesome, sweet self!
- INSURER: Pets Best
- POSTED: 11/17/2017
- BY: Melissa
- BREED: Unknown / Mixed
- AGE OF PET: 0 - 3