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Claims are easy and fast to do with a helpful website full of great information! Thank you. Great pet insurance coverage. I have/had all my AKC German Shepherd dogs covered by pet insurance and I find this company to be the best all round!:-)

I was recently denied a claim because it fell in the illness waiting period of the policy. Well guess how long a policy is when getting an animal, 30 days, guess how long the illness waiting period is, 30 DAYS. There's literally nothing to be done by them if you want to take up on the 30 day insurance which comes with your animal in most places. Not saying you shouldn't try filing a claim but certainly don't expect anything if you're in the trial period.

This is the first time I have gotten pet insurance for one of my dog's and couldn't be happier with our decision to use ASPCA pet insurance. we have very large mastiff's & while they are very healthy dogs, one problem could be very costly. ASCPA claims process couldn't be easier and their customer service team could not be friendlier or more helpful. They treat me so well and make me feel very comfortable contacting them. Claims are processed so fast. Wish I had known about them for my older dog.

We have a 16 year old Oriental Shorthair kitty who was diagnosed with complicated, serious medical conditions several years ago. He has chronic renal disease, chronic pancreatitis and IBD. If it weren't for the excellent coverage that 24 Pet Watch has made available to us, the cost of his veterinary care would have been almost impossible for us. They have paid claims to our vet clinic in an extremely timely manner, and the customer service has been A-1 for me. I don't know how to thanks 24 Pet Watch enough for allowing our kitty to get the care he needs, so he is feeling a lot better and enjoying his life. The Champion Care has been just amazing.

Process for claim submission was simple; preventative and illness could be on the same claim; very pleased to see the turn around time for processing and reimbursement was quick. Staff is pleasant, knowledgeable and very professional. I research several companies prior to selecting ASPCA.

My puppy broke her leg and having Healthy Paws pet insurance has been a blessing. I have been able to pay for surgery and ongoing visits to the veterinarian without any financial stress and anxiety. I love Healthy Paws!

With any service or project, it's often a struggle to satisfy all three customer objectives; have the work done right, on a timely basis, and for a reasonable price. My experience with Embrace over the last 6 years is that they consistently meet all of these criteria. Once I uploaded 23 claims that occurred during the last policy year about two weeks ago, I was notified quickly that the claims were being reviewed, and then once approved, I received prompt reimbursement. I would highly recommend Embrace to anyone.

I can't speak highly enough of Healthy Paws. Our dog is recovering from an expensive surgery to repair a torn CCL, and Health Paws covered the cost of that (and rehab!!!) with no questions asked. They even write to check up on the wellbeing your pet. Every time I've called (with questions about the policy or reimbursement) they have been incredibly friendly and helpful. I will continue to recommend Healthy Paws to all pet owners!

They were great and covered more than I had expected. Totally worth the money.

They exclude the most ridiculous things from our pets coverage. One of our dogs was stung by a bee before coverage began so they explained to me any similar issues would be excluded for a year. I understand prexisting conditions are excluded but a bee sting should not be! They find any reason they can to exclude coverage. They call my vet all the time and ask for the same records they already have. My vet is annoyed by this, as they should be. My vet sent same records several times and embrace staff called for them again. I then called to verify they recieved them and it was confirmed yes, they had recieved. A week later they wanted them again! I called and spoke with a supervisor and she said they did not have them. Not sure what the problem is on their end but its kind of a fiasco to deal with them