Trupanion has always been prompt and thorough in their responses.
Trupanion has always been prompt and thorough in their responses. Excellent pet insurance.
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: Under a year
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Have never had a bad interaction with ant of the representatives when I call, and have always received the amount back promptly.
Have never had a bad interaction with ant of the representatives when I call, and have always received the amount back promptly. Thank you
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: Over 8 years
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Representative not only understood the question and found the answer but was very nice and empathetic about it, even though I was probably being dippy!
Representative not only understood the question and found the answer but was very nice and empathetic about it, even though I was probably being dippy!
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET: Over 8 years
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The two was supposed to email me a claim appeal form but did not
The two was supposed to email me a claim appeal form but did not
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: Under a year
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Trupanion is the best!
Trupanion is the best! My rescued bullmastiff Joey has had numerous health problems, and not only have you helped me pay the bills, you've been wonderful to talk to when I call. Your representatives are friendly, patient, helpful, and empowered to solve problems. Usually there aren't many problems though! I think I've only had to call three times in the past four years to check on claims or ask questions. Thank you for all that you do! I recommend you to everyone I know.
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: 1 - 8
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Fast efficient service--spoke with Liz and she promised to call me back that day and she did--said I would have an answer to my claim within 2 days and I had an answer back the same day.
Fast efficient service--spoke with Liz and she promised to call me back that day and she did--said I would have an answer to my claim within 2 days and I had an answer back the same day. Thanks for your excellent service!!
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: Under a year
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too many exceptions, especially not covering exam fees for illnesses.
too many exceptions, especially not covering exam fees for illnesses. I understand not covering routine health checks/innoculations, but for an illness, it makes no sense to me. we will be canceling coverage.
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: Over 8 years
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Thank you for helping me pay for my dog's surgery.
Thank you for helping me pay for my dog's surgery. She is doing well and hopefully will be fully recovered by my birthday, when we will go for a walk to her favorite spot.
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: Under a year
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Our family is extremely happy with Trupanion, the telephone staff are excellent and help full.
Our family is extremely happy with Trupanion, the telephone staff are excellent and help full. The turn around on out Vet bills and payment were extremely prompt. Any questions I had were answered clearly. If it was not for your services our wonderful dog Bella would not have had the medical help she desperately needed. The staff was so caring and the card that was sent to us personally signed meant to much to us. Thank you for help. We have already made some recommendations to friends when asked about pet insurance. When we are ready our next pet will also be covered by you.
Roz & Laura
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: Over 8 years
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Very easy to communicate with & very caring.
Very easy to communicate with & very caring.
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: Over 8 years
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