They are the best ever, no hidden surprises emotionally or financially.
Trupanion came through exactly like they said they would. My dog had almost $7,000 worth of medical care. She had a tumor on her lung (cancerous) had surgery removed 2 lobes of her lung, stayed 1 extra night at the hospital and my cost out of pocket was less than $1000.00, Trupanion paid their 90% and the best part is they do a pre- approval whereas many people don't have a few thousand or so hanging around,Trupanion directly pays the Dr. & hospital. So I did not have this worry, how was I going to pay for it. Without the pre-approval we could not of been able to afford this and for this I'm forever grateful. P.S. Inky is doing absolutely great and it's like it never happened.
- INSURER:
Trupanion Canada
- POSTED: 12/01/2017
- BY: Sandra
- BREED: Pomeranian
- AGE OF PET: Over 11 years
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Oh Yeah!
I have never had a problem with this insurance. They have paid for everything that the contract covered. It takes about 15 days to get the refund. They give you money back on things that many others don't do. I have three dogs on here and we are very satisfied!
- INSURER:
ASPCA
- POSTED: 12/01/2017
- BY: Shandeda
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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The best choice for pet insurance
Before acquiring our puppy (who is now 8 years old), I researched all the available pet insurance companies. Eventually, I narrowed the list to three possibilities. Our neighbor to the left took one company; neighbor to the right took a different one; and my husband and I chose Trupanion. Over the years we are the ONLY ones happy with our choice. Our puppy was seriously ill the first six months of his life and Trupanion was supportive, never once questioning a claim. Later, when we wanted a second opinion for surgery, they were great. No "gate" to go through to get an approval; they just said "Of course you should have a second opinion" and they paid that bill in full. That's the kind of service one doesn't forget.
- INSURER:
Trupanion
- POSTED: 12/01/2017
- BY: Patricia
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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Deductibles
Don't like the $1000 deductible per incident - should be per year total
- INSURER:
Trupanion
- POSTED: 12/01/2017
- BY: Wendy
- BREED: Golden Retriever
- AGE OF PET: Over 11 years
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Really helpful
Really helpful and pleasant to deal with.
- INSURER:
Trupanion
- POSTED: 12/01/2017
- BY: Rick
- BREED: Mixed Breed Cat
- AGE OF PET: Over 11 years
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Canceling policy
Very difficult to end my policy, still not done....no certified person is available or calls back
- INSURER:
Trupanion
- POSTED: 12/01/2017
- BY: Liz
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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Professional
I have had Trupanion for almost 3 years, the service is awesome, professional, and if I call the customer service ie fantastic. Thank you, purchasing Trupanion was one of the best decisions we ever made.
- INSURER:
Trupanion
- POSTED: 12/01/2017
- BY: Kathy
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Address
When your company moved over a year, why didn't you tell the post office your new address so all your old mail would be forwarded to your new location? Also you should have notified all your members that you moved and forwarded them ALL new claim forms with your new address. My deceased wife and I have been members for over 5 Years and I'm now thinking of looking for a new provider since your rates are going up next year!
- INSURER:
Trupanion
- POSTED: 12/01/2017
- BY: Bob
- BREED: Cairn Terrier
- AGE OF PET: Over 11 years
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Highly recommend having pet insurance - read "Embrace"
When our previous three Keesies passed from various issues, we did not have insurance and paid out of pocket for treatment. Our last (Loki - a rescue) developed pancreatic issues and the treatment cost was very high, yet she was unable to overcome the problems. When we rescued our next two (Kaiba and Kaidee) we did not hesitate to take out Embrace insurance for them. Fortunately neither has had a serious illness/injury so far - just routine wellness and occasional illness. We have been very happy with the response time and professional advice that the Embrace staff has provided. They seem to demonstrate a very caring attitude to each client which makes the anxious times we have with our family members (our pets) much easier to deal with.
- INSURER:
Embrace
- POSTED: 11/30/2017
- BY: Richard
- BREED: Keeshond
- AGE OF PET: 7 - 10
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