215,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Super simple
The claims process was smooth and easy. Uploading my documents was simple. Understanding what was covered was easy. And getting reimbursed didn't take ages.
Insurer: Pets Best
By: Jamilya
The IT Not good
The IT Not good. EOB not printable or even save readable format. Claims submission forms not always accepted except maybe one / day. Using mac latest m4.
Insurer: MetLife
By: Pete
Spot has always been a seamless and…
Spot has always been a seamless and helpful insurance for my dog and I. The app is extremely helpful and pretty much answers all your questions. Love it and will renew next year as well!
Insurer: Spot
By: Melissa Cuadra
always helpful
always helpful. Explained process
Insurer: MetLife
By: Jaime Hidalgo
Claim process
The app was down . So the claim process was slow .
Super fast response & support
Super fast response. All claims are thorough and detailed. We appreciate the hassle free and support. We are extremely thankful for Healthy Paws knowing that our dog, Fergus, is in good hands. Highest recommendation.
Insurer: Healthy Paws
By: Tu Do
I will score you with a 10
I will score you with a 10, but the time that Metlife take to process the claim is too long, and I had times that the App was not working well and I had to submit the claim via email which is worst.
Insurer: MetLife
By: Rossanna Morales
Good app
Good app, easy to use. GREAT customer service.
Insurer: MetLife
By: customer
The Good and the Bad
Processing a claim is quick and easy! I am so disappointed that the premium went up more than $10 in one year. At this rate, I might be better off by putting the $77p/mo away. I am also considering shopping around for a better deal when renewal time comes around. What can MetLife do to keep a loyal customer?
Insurer: MetLife
By: Linda Kostenko
Very fast response and reimbursement…
Very fast response and reimbursement mail. Thank you.
Insurer: Spot
By: Grace Huang