154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 14, 2025

Don't get scammed with this shameful…

Don't get scammed with this shameful company, find dmore known and reputable insurance for your pets, IF you need to get one. I didn't have time to search and compare, so I signed up and graded my package to cover for my cats spayed. It came out to $500, but they only covered $40. I called to ask for details, but all she said was yea~yea~ its unfortunate, I'm so sorry, but unfortunately that's the coverage. She just repeats 'yea~unfortunately, yea~ yea~ unfortunately that's all it covers" like a broken radio! True pilot review looks fake, do a little research, you can see how bad this company is with similar stories as mine, that with Any package you choose, they pretty much cover NOTHING for your pet. It's no use having an insurance, its better to pay out of pocket for once every few months visits for kitties and 1 or 2 visits per year for grown pets. Getting my kitty spayed cost close to $500, this insurance WITH spayed coverage, covers $40 from total, $40 dollars. This is not a typo, I didn't miss another '0' at the end of $40. Useless and a waist of time with this company. Customer rep also sucked, Really, if you don't want to stress with nonsense, just look else where, Prudent pet insurance is time waisted, money waisted!!

Insurer: Prudent Pet

By: KuKu

Verified August 14, 2025

The process for reimbursement was easy…

The process for reimbursement was easy and quick. We were so happy with it.

Insurer: Spot

By: Linda Hupf

August 14, 2025

Save your money

If you are expecting any type of payment for heartworm medication, allergies, ear infection or just an exam, get ready to jump through hoops. Save your money and just pay out of pocket. This insurance just collects your money and wants you to fight to get a claim approved. What a scam!

Insurer: PetPartners

Veterinarian: Hudson Animal Hospital

By: Allyson

Useful
Verified August 14, 2025

My claim was approved within minutes

My claim was approved within minutes, and the reimbursement was processed within minutes as well.

Insurer: Pumpkin

By: DR

Verified August 13, 2025

Blazing speed, outstanding service!

Once again, Pumpkin’s blazing speed in processing my claim was amazing! I filed the claim on August 10th (a Sunday night), the money was in my bank account on Wednesday morning!

Insurer: Pumpkin

By: David

August 13, 2025

AVOID AT ALL COSTS!!

Absolutely the worst company I’ve ever dealt with. To say their customer service is terrible would be a massive understatement. When I expressed dissatisfaction and asked for a survey, I had to contact them four different times. They “sent” it four times—none of which ever worked. An agent even joked that I could tell her my complaints and she’d “pass them along.” Obviously, when you’re unhappy, they make sure you never actually get the survey. Out of curiosity, I later asked them a question pretending to be a satisfied customer—on the fifth contact—and suddenly the survey magically appeared. This company is shady, manipulative, and dishonest. They flat-out lied, claiming they can’t cancel policies over the phone because of “Colorado law.” That is pure nonsense. Fetch Pet Insurance will waste your time, dodge accountability, and bend the truth to suit themselves. I would never recommend them to anyone. Avoid at all costs.

Insurer: Fetch

By: Laura Syme

Verified August 13, 2025

Helpful

Representative was very knowledgeable and understanding.

Insurer: Nationwide

By: Lisa

August 13, 2025

My experiences with FETCH have been AWESOME!

My experience over the past years and currently have ALWAYS been a very pleasant experience. When my babies have been at their worst and i have been so beyond upset with the unfortunate circumstances all of our babies experiences. The team at FETCH were Totally there for me and my babies 100%. Their program is very user friendly and easy to understand. Their claims process is very easy to utilize and the turn around time for reimbursement is very timely. I would definitely refer FETCH INSURANCE to anyone needing a loving dependable team to respond to all of your babies needs.

Insurer: Fetch

By: Jamie White- Clarke

August 13, 2025

Have had nothing but exceptional…

Have had nothing but exceptional service from pets best.

Insurer: Pets Best

By: Rebecca

Verified August 13, 2025

Completely Satisfied

My claim question got answered and issue resolved timely.

Insurer: Embrace

By: Daniel Andrade

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