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James was great!
James was great! Super helpful and compassionate
Insurer: Trupanion Canada
By:
Loved my experience!
Loved my experience! This insurance saved me when my cat was sick
Insurer: Trupanion Canada
By:
Parce que lorsque chaque fois que je t_l_phone ou que je chat avec un conseiller je re_ois toujours des r_ponses _ mes questions.
Parce que lorsque chaque fois que je t_l_phone ou que je chat avec un conseiller, je re_ois toujours des r_ponses _ mes questions. Le conseiller m'a rassur_ et bien accompagn_ dans mes d_marches de r_clamation. Merci beaucoup _ Noreen et _ Kat pour leurs aides pr_cieuses.
Insurer: Trupanion Canada
By:
This was my first set of claims: The process was straightforward and the phone support team was very helpful and answered all of my questions.
This was my first set of claims: The process was straightforward and the phone support team was very helpful and answered all of my questions. Most claims were paid in less than 24 hours. I would highly recommend Trupanion to my friends and colleagues.
Insurer: Trupanion Canada
By:
Trupanion got back to me right away and I just forwarded my invoice.
Trupanion got back to me right away and I just forwarded my invoice. I did not have to fill out any forms.
Insurer: Trupanion Canada
By:
Trupanion is very easy to deal with when it comes to submitting claims or asking questions.
Trupanion is very easy to deal with, when it comes to submitting claims, or asking questions. Every staff member I have ever spoken to is very friendly and comes across as sincere. They always find the answers to my questions and seem to care.
Insurer: Trupanion Canada
By:
Vanessa is very helpful and answered all of my questions.
Vanessa is very helpful and answered all of my questions. Throughout the whole conversation her tone is always so pleasant and always tried to provide help with my concerns.
Insurer: Trupanion Canada
By:
Very prompt response - greatly appreciated!
Very prompt response - greatly appreciated!
Insurer: Trupanion Canada
By:
Great start for our new puppy
Very simple enrolment, everything explained well
Insurer: Trupanion Canada
By:
You offer the most comprehensive coverage and your customer service is awesome.
You offer the most comprehensive coverage, and your customer service is awesome. Always there when I need them -- also very knowledgeable and kind. Thumbs up!
Insurer: Trupanion Canada
By: