217,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent service
Excellent. They were quick and responsive
Insurer: Trupanion
By:
Every communication has been with a professional caring representative
Every communication has been with a professional caring representative
Insurer: Trupanion
By:
Easy to sign up
Easy to do in person on the phone. That is rare these days.
Insurer: Trupanion
By:
Policy explained properly
Because it was explained to me properly and Jonathon Williams was speaking to me in terms that l could understand and he took his time doing this so that l could appreciate the policy in layman terms
Insurer: Trupanion
By:
Waited almost an hour to get someone on…
Waited almost an hour to get someone on the phone. EOB was not clear. Disappointed.
Insurer: Pets Best
By: Anthony S
Old English Sheepdog
We have a 4-month old Old English Sheepdog, and the free insurance was pretty basic. Consequently, our initial well puppy visit/meds was not covered, but our next one was, (we added the well dog insurance) and the process was seamless.
Insurer: AKC
By: Brian Deckert
Thanks Trupanion!
I have had Trupanion since my 8year old Rottie was 8 weeks old. They have always paid my vet directly or sent me a check in a timely manner. I recently got a new puppy and without hesitation added her to my policy. Customer service is excellent, knowledgeable and always very helpful. My Rottie was diagnosed with arthritis and is talking meds for the rest of her life. Thank you Trupanion for easing the burden and helping me care for my beautiful pups!
Insurer: Trupanion
By: Nina Castellano
Trupanion's marketing campaign is a dud.
Trupanion's marketing campaign for a free month is so poorly explained I felt I had to comment. At my vet's recommendation, I signed up ahead of adopting my pet so coverage would be in effect. My breeder gave me one free month without explaining I had to contact the company to claim it. When I called to ask, the rep told me the offer had expired but offered me a free month at the time of my first vet visit. He said he would set this up for me and contact me to confirm the vet visit. When he did not, I contacted the company. Of course, nothing had been set up. I went through the story again with two reps. By the time I was offered to close my account and start over again to get the free month, I realized I had wasted a great deal of my time fighting to get one month free and it was just not worth the headache. But it did set up a terrible relationship with me and Trupanion. So if that is what the marketing strategy of the brand is, you have succeeded. It has to be all up hill from here.
Insurer: Trupanion
By: Philip