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Overall you folks have been great all these years.
Overall you folks have been great all these years. We started when Finnlee was a pup and he's 10 now. You used to pay very quickly, but the last two months something changed...it now takes over a week to get paid? What changed?
Insurer: Trupanion
By:
Very helpful staff
Person was very helpful.
Insurer: Trupanion
By:
Resolved my situation very kind caring and professionally
Resolved my situation very kind caring and professionally
Insurer: Trupanion
By:
Service was excellent!
Service was excellent!
Insurer: Trupanion
By:
Great Customer service
Spoke with Terry Dent he was friendly, informative and answered my questions and had Great Customer Service.
Insurer: Trupanion
By:
Support staff is always available and easy to talk to with any issues which is very much appreciated during a stressful time during my pet's Lymphoma journey.
Support staff is always available and easy to talk to with any issues which is very much appreciated during a stressful time during my pet's Lymphoma journey.
Insurer: Trupanion
By:
Thank for quick response to my claims!
Thank for quick response to my claims!
Insurer: Trupanion
By:
The claim was fine.
The claim was fine. What i do not like was being lied too regarding increases in my policies for 3 dogs. Especially CiCi because I was told her policy would never increase. I will be calling regarding the huge amount of money I pay for 3 dogs who are basically healthy
Insurer: Trupanion
By: