216,093+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,093 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claim take to long to process
Claim take to long to process
Insurer: Pets Best
By: Agnstodds
Great Service!
Been very happy with the services I have received from Healthy Paws. I started the service with I got my puppy chocolate lab he was 13 weeks old. He is now 5 1/2 years old and just suffered a CCL injury on his rear leg. The surgery is stressful enough but working with Healthy Paws was effortless. I submitted the surgery Invoice and within a week it was approved and a check is on the way. They have also followed up to see how my boy is feeling. Great service! Highly Recommend
Insurer: Healthy Paws
By: Giles
The best for you and your pet!
You can take no better care nor responsibility for your pet than insuring him with Pets Best
Insurer: Pets Best
By: CARROLL
Trupanion worked with the veterinary clinic and made the payment process as painless as possible.
I had hoped this policy would never be used, but I am grateful that when it was needed it came through as promised. however, I would suggest pet owners make sure they acquire the policy at the earliest time as the pre-existing exemption can be difficult
Insurer: Trupanion
By: FLORENCE
If I could give a negative score, I would
Be wary of this company. They will charge multiple deductibles for things even though they are related to the same issue. It’s a money making scheme, and they try to pay as little as possible.
Insurer: Trupanion
By: Jan
Great Customer Service
Helped me with all of my questions and super nice! Awesome experience overall.
Insurer: Prudent Pet
By: Kate
Very user friendly to enroll and very…
Very user friendly to enroll and very competitive cost-
Insurer: ASPCA
By: Karen Gunderson
Incredible Customer Service & Easy Claim
Okay so our dog Winnie has Fractured Coronoid Process in her joints (common in pure-breeds which she isn't). The procedure was ~$7k. We thought we were screwed. HealthyPaws Customer Service supported us the whole way. They provided Direct Pay so we only had to pay our deductible rather and got back to us in less than 2 days. They don't cover everything which is a huge bummer. For example, they won't cover the $200 consultation fee to tell us that Winnie had FCP.
Insurer: Healthy Paws
By: Michael
Waste of money, horrible experience!
Absolutely the worst experience with pet insurance. Denied a claim for "pre-existing" while it wasn't. Tried to call multiple times-- on hold over an hour each time before it gets disconnected. Tried to request a chat with representative to get a clue for next step-- nothing. You get auto replies to all of your emails. When submit a claim, you are given few small sentences to explain so basically you are in 100% relying on the claim department to do their job. They only care about your premiums, good luck getting anything covered. I am canceling this scam.
Insurer: Pets Best
By: Natalia
I am a recent customer to Pumpkin Pet Insurance…
I have full coverage for wellness and unexpected accidents. So far I have put in two claims for my new puppy. I was reimbursed online very quickly. You get what you pay for, I pay hundred dollars a month but I get everything covered at 90% with a $100 deductible. Just beware, every year they can raise your monthly premium. We will see how that goes.
Insurer: Pumpkin
By: