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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


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Providers with highest rating

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Trupanion

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Verified January 19, 2022

Great service I got the answer to my question

Great service I got the answer to my question

Insurer: Trupanion

By:

Useful
Verified January 19, 2022

I adopted my first dog ever on April 15 2014 unexpectedly and it took me a month to understand and sign up for pet insurance.

I adopted my first dog ever on April 15, 2014 unexpectedly and it took me a month to understand and sign up for pet insurance. I have liked Trupanion's service until last week when I submitted a claim for dental work. The reason 0% was covered was because notes from a vet visit two days before I started coverage with Trupanion said my dog showed signs of tartar buildup. It puts a real sour taste in your mouth when you are a diligent pet owner and your insurance company doesn't give back just a little of the $3,800+ you've paid them over the years to help cover the cost of a very expensive procedure. I used to think that Trupanion was personable and accommodating but this refusal of coverage came right after I found out that changing my address with Trupanion in August 2021 when I moved from Boston to Vermont would have saved me $10 a month in premiums and when I called, the rep said they couldn't prorate me even if I could prove the address change. I was understanding then but the back-to-back refusals make me realize that all insurance companies truly are all the same. We all know what we're getting when we sign up for insurance and in the end it'll hopefully be worth it. I just suppose that the high opinion I had for Trupanion is lost. But I do appreciate that it's always easy to get in touch with a live person so keep up the good work on that front.

Insurer: Trupanion

By:

Useful
Verified January 19, 2022

I felt heard and as a result my issue was taken care of "swiftly" which I really appreciate.

I felt heard, and as a result my issue was taken care of "swiftly" which I really appreciate. Thank-you for being such a great insurance co. and caring.

Insurer: Trupanion

By:

Useful
Verified January 19, 2022

I had a complex question and Noreen got the information and called me back (just like she promised).

I had a complex question and Noreen got the information and called me back (just like she promised). She was pleasant, well spoken, understood my needs and was very helpful.

Insurer: Trupanion

By:

Useful
Verified January 19, 2022

I had an emergency situation with my pet having to take him to several vets Trupanion worked fast and with lots of compassion.

I had an emergency situation with my pet, having to take him to several vets, Trupanion worked fast and with lots of compassion. I couldn¡¦t have asked for more.

Insurer: Trupanion

By:

Useful
Verified January 19, 2022

I was always very pleased with the ease of filing and turnaround.

I was always very pleased with the ease of filing and turnaround. I have recommended Trupanion to friends and will get it again when I have another dog.

Insurer: Trupanion

By:

Useful
Verified January 19, 2022

I would highly recommend Trupanion pet insurance to anyone seeking reliable and efficient pet insurance.

I would highly recommend Trupanion pet insurance to anyone seeking reliable and efficient pet insurance. They are always easy to reach and friendly on the phone. I get regular email updates whenever I submit a claim and claims are quickly resolved.

Insurer: Trupanion

By:

Useful
Verified January 19, 2022

I¡¦m very pleased with Trupanion my dog daughter is 10 1/2 and I have had this insurance since she was 7 weeks old!

I¡¦m very pleased with Trupanion, my dog daughter is 10 1/2 and I have had this insurance since she was 7 weeks old!! I¡¦m so happy with it!! Highly Recommend!!!

Insurer: Trupanion

By:

Useful
Verified January 19, 2022

Grateful

I'm really grateful because I found out today that my puppy may have a fairly serious problem. I thank God we signed up.

Insurer: Trupanion

By:

Useful
Verified January 19, 2022

It was a pleasure to work with these people.

It was a pleasure to work with these people.

Insurer: Trupanion

By:

Useful

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