209,963+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This company will find a way to deny…
This company will find a way to deny any claim. They label everything as preexisting. I submitted over $2000 in claims and they paid $125. They even denied euthanasia drugs!!!! Calling them always results in 20+ minutes on hold and then being told someone will address your issues and email you. I will not recommend them to anyone.
Insurer: Embrace
By: linda Goldyn
Great to work with!
It is easy to submit claims, and the communication is great. Most of the time they are very responsive, and when there is a delay, they let us know. Customer service is great as well.
Insurer: Pets Best
By: Paula Maestro-Salat
Helpful and thorough
Josh was very helpful and competent in what helping me with my needs. Everything was resolved quickly and properly
Insurer: Fetch
By: Kailey Holz
Took almost 2 months to settle a claim
Took almost 2 months to settle a claim, then came with a list of exclusions. Some even made up after the start of the policy and conditions my dog had never been diagnosed or treated. If your dog has ever been to a vet, good luck.
Insurer: Embrace
By: Adrian Page
The online claim process is easy
The online claim process is easy, claims are processed fairly quickly and checks sent out shortly after. We definitely would recommend MetLife Pet Insurance.
Insurer: MetLife
By: customer
Submitting a claim is fairly simple
Submitting a claim is fairly simple. The response time is very good. The EOB’s are easy to understand. I really appreciate SPOT PET insurance.
Insurer: Spot
By: Kimi Reader
The previous one was not great at all, took way too much time, but the last one was excellent.
The previous one was not great at all
Insurer: MetLife
By: Julia
Easy to submit claims and fast…
Easy to submit claims and fast reimbursement.
Insurer: Pets Best
By: Tracy Grace