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Absolute scam paid the policy in full
Absolute scam paid the policy in full, Spot Pet did not pay any of our claims, all claims submitted multiple times by our local veterinary and complies with Spot Pet Policy. Filing in small claims court, absolutely a scam. Awful phone service, after many hours of calls and re submitting of all of the claims, the supervisor scheduled to call us on 11/28, no call no show. Stay far away from this company. SCAM !!!!!!!!!!!!!!!!!!
Insurer: Spot
By: Lenny Sabia
Was easy to sign up for
Was easy to sign up for. Price was right. Now I will have to wait to find out how well their service is when the pet is in need of a Vet.
Insurer: Prudent Pet
By: olliegmail.com
Wait time on phone was 45 minutes
Wait time on phone was 45 minutes. This is pretty bad when most companies now have the option to get a call back when a agent becomes available. Then changed my email address but now I can't log in to my account. Another 45 minutes on hold. Seriously something needs to change.
Insurer: Pets Best
By: Kelly Wilson
My heart broke… but fortunately we had insurance
My heart broke when a large dog attacked my service dog. The long recovery process has been challenging for all of us. The owner's dog never offered to help pay for the medical bills. Pumpkin Insurance never hesitated to pay out their share of my invoices, and therefore, with all the life-changing issues with KAZ’s health, at least I don’t have to stress over paying 100% of the medical bills. We are still in recovery mode, and it is still tricky, but now with PT, I hope my service dog can return to taking care of me.
Insurer: Pumpkin
By: Melanie Whaley
Charlene who assisted waa very friendly…
Charlene who assisted waa very friendly and efficient. Explained things thoroughly. Thank you
Insurer: Pumpkin
By: Mimorie
Very easy to enroll
Very easy to enroll, love the payroll deduction
Insurer: MetLife
By: Marge Santiago
Easy to manuver through the site.
Easy to manuver through the site.
Insurer: MetLife
By: GREGORY HOUSE
The agents are all very friendly and I…
The agents are all very friendly and I think that is really important.
Insurer: MetLife
By: haley
sadly i have to give one star
sadly i have to give one star - otherwise i would give zero. This company has zero customer service. Due to a life changing situation (stroke) we wanted to cancel the policy. they ignored several emails regarding cancellation and refund and continued the policy and now don't even let us cancel the policy - no access now to policy or log in but charged our credit card. The absolute worst experience in an already exhausting life changing situation. awful. the worst experience.
Insurer: Embrace
By: Heike Kraemer