217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
217,900 total
What are you looking for?
Most selected providers in "April, 2026"
This chart shows the distribution of the most selected pet insurance providers in April, 2026.
Providers with highest rating
19,819 reviews
11,121 reviews
5,455 reviews
55,032 reviews
14,905 reviews
Category with most reviews
This chart shows the distribution of review categories.
Super smooth experience
Animal hospital submitted claim and I did not have to do anything. This was really nice, especially given the grief/distraction of having a very sick pet who needed emergency surgery. Not having to fight with an insurance company was really nice.
Insurer: Trupanion
By:
So glad I have insurance
Easy to file claims-thankful for coverage- quick reimbursement- thank you
Insurer: Trupanion
By: Debbie
Contradicting customer service
I felt like my file was just being passed around and no one actually wanted to help. I was told when I got the policy that I would be able to cancel the policy if I didn’t like my pre-existing conditions. They also told me I had to get an exam in the first 30 days, which I did. I didn’t get my policy underwriten because they were having trouble getting my records. So I called everywhere asked for records to be sent and then continued to confirm and call them. Every time I called they said they received the records and had to review them. Weeks later I would get an email saying they need the records that they confirmed they had already received when I spoke with them on the phone. This went on for months. I then requested if they are unable to help me id like my money back and cancel my policy since I was told if I didn’t like the underwriting I could get reimbursed and I couldn’t even get my file underwriten. Then they just up and canceled my policy. Said I can’t get my money back and this is still an ongoing and difficult issues with many emails and phone called. It’s been a complete waste of money and time and I feel like they just want to keep my money and get rid of me. Worst customer service and company I have ever dealt with.
Insurer: Pets Plus Us
By: Amanda
Hope you don’t have to speak to anyone
Confusing and not user friendly. Once you log in on the app, you have to log in two other times to see relevant information about your account
Insurer: Pets Best
By: Sebastian
Very efficient and helpful always in a…
Very efficient and helpful always in a timely manner. The almost yearly price increases are a little much though. My monthly fee went up greatly a couple of months ago in a pandemic year when my car and house insurance went down. Shame...
Insurer: Trupanion Canada
By: Candace Beamish
Reliable
Trupanion is everything they say they are and then some. Their efficiency on claims handling is outstanding. As I am in the insurance business, this company is excellent to deal with and we are extremely grateful to have them as our Pet Insurance Provider!!
Insurer: Trupanion Canada
By: Kip
Pets Best is fantastic
Pets Best is fantastic. They have given us great service and helped with all of our pet’s recovery expenses.
Insurer: Pets Best
By: JC
Been with Trupanion for over 18…
Been with Trupanion for over 18 years...they are always helpful, professional, caring. Very easy to contact and filing claims is quick..many clinics do it directly. The peace of mind that we have with Trupanion takes away a lot of stress.
Insurer: Trupanion Canada
By: Shannon Mccarthy
It was very easy to upload a claim to…
It was very easy to upload a claim to the portal. Only thing i will say they need more customer service representative because Ben you call for questions you could be on hold waiting for a rep for over 30 min before anyone could help you.
Insurer: Pets Best
By: Loyda Camacho