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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Trupanion Service
Because it was a seamless procedure and your Customer Service Rep answered my eml quickly.
Insurer: Trupanion Canada
By:
Claim submission via veterinary hospital was seamless.
Claim submission via veterinary hospital was seamless. Coverage decided quickly. Payment received within 24 hours. Thank you.
Insurer: Trupanion Canada
By:
Definitely will recommend Trupanion.
Definitely will recommend Trupanion. The claim was submitted and instantly approved directly from the Vet.
Insurer: Trupanion Canada
By:
Have heard great things about you
Have heard great things about you
Insurer: Trupanion Canada
By:
I put in a vet expense for a sore paw.
I put in a vet expense for a sore paw. All I've been getting from Trupanion is emails going on and on about pre-existing conditions. I don't see the relevance nor did I get a real response on any status for the expense. Is it a $200 deductible per year or per visit? If it is per visit, I'm finding that this is a very expensive insurance policy. Makes me want to reconsider continuing.
Insurer: Trupanion Canada
By:
It was easy and quick to file my claim and receive a response and my money.
It was easy and quick to file my claim and receive a response and my money. Thanks.
Insurer: Trupanion Canada
By:
Great experience!
It was wonderfully simple and would definitely recommend trupanion to all the pet parents I know. Thanks for making it so effortless.
Insurer: Trupanion Canada
By:
I've heard such great reviews of your service. Sign up was easy too.
I've heard such great reviews of your service. Sign up was easy too.
Insurer: Trupanion Canada
By:
No hassle clear communication throughout.
No hassle, clear communication throughout. Great service
Insurer: Trupanion Canada
By:
I have pet insurance with Fetch
I have had my dog insured with Petplan (now Fetch by dodo) since 2017. He has had numerous medical issues that were costly. The first claim I filed was denied because it was determined to be a pre-existing condition. It was indeed a congenital condition but was still denied. I have always been able to choose what deductible and reimbursement percentage I wanted based on how much I felt I could afford for a premium. This upcoming year I was told what my premium would be, what my deductible will be, and what my reimbursement percentage would be. I was told it is because I have used a high percentage of the projected amount of my policy or something like that. I would have paid a higher premium to be able to choose what I would like to do. Buyer beware! I had no idea there was such a stipulation in my policy. My dog is only 6.5 years old and has several chronic diseases. I don't feel I can depend on Fetch to continue to cover him for the rest of his life.
Insurer: Fetch
By: Jane Brown