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Great friendly & efficient service!
Great, friendly & efficient service!
Insurer: Trupanion Canada
By:
I am a new customer and I have not yet had to put a claim in so I can't really comment on that aspect but I did have to get a replacement tag and the support was VERY good.
I am a new customer and I have not yet had to put a claim in, so I can't really comment on that aspect, but I did have to get a replacement tag and the support was VERY good. She was very helpful and friendly.
Insurer: Trupanion Canada
By:
I have always felt fully supported by Trupanion the service is consistent fast and reliable.
I have always felt fully supported by Trupanion, the service is consistent, fast and reliable.
Insurer: Trupanion Canada
By:
I have recommended it to 2 people last week
I have recommended it to 2 people last week
Insurer: Trupanion Canada
By:
Intelligent response to my query; recognition of the problem; a solution to the problem; empathy to my situation.
Intelligent response to my query; recognition of the problem; a solution to the problem; empathy to my situation....damn...but you should give this very polite & knowledgeable young lady a significant pay raise!
Insurer: Trupanion Canada
By:
It was a simple question and Devon was able to respond quickly
It was a simple question and Devon was able to respond quickly
Insurer: Trupanion Canada
By:
It was easy to sign up. It took minutes and I found it easy to get information
It was easy to sign up. It took minutes and I found it easy to get information
Insurer: Trupanion Canada
By:
Its easy to upload the receipts and the communication with trupanion is transparent and timely
Its easy to upload the receipts and the communication with trupanion is transparent and timely
Insurer: Trupanion Canada
By:
Easy signup
Prompt replies. Automatic vet payment. Information provided seems comprehensive.
Insurer: Trupanion Canada
By:
The coverage is great deductible is great and the customer service is excellent so far from the time of registration to now answering questions regarding submitted claims
The coverage is great, deductible is great and the customer service is excellent so far from the time of registration to now answering questions regarding submitted claims
Insurer: Trupanion Canada
By: