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I think your offerings are fair and the customer service is outstanding!
I think your offerings are fair and the customer service is outstanding! When I talked to Kylie it reminded me of talking to the Chewy team.. always a pleasure!
Insurer: Trupanion
By:
I've already recommended Trupanion to dozens of people and will continue recommending them.
I've already recommended Trupanion to dozens of people and will continue recommending them. When my cat had a grave injury and a septic infection as a result, he almost died. His bills were so enormous I didn't know what I'd do, especially considering my uninsured senior dog had cancer and needed surgery himself at the same time. Since the kitten was insured, I hoped for the best and Trupanion went above and beyond, even working out direct pay with a veterinary hospital that didn't accept direct payments. Trupanion covered over 10k in bills and saved my cat's life and I'll be forever grateful for that. I'll insure any eligible pet with them for now on.
Insurer: Trupanion
By:
Nice and friendly staff.
Nice and friendly staff. I wish the monthly payments were a little lower.
Insurer: Trupanion
By:
Process was very easy and I received my reimbursement quickly.
Process was very easy and I received my reimbursement quickly.
Insurer: Trupanion
By:
Prompt in replying
Prompt in replying
Insurer: Trupanion
By:
Such an easy system to use!
Such an easy system to use!
Insurer: Trupanion
By:
The claims process couldn't have been easier or faster.
The claims process couldn't have been easier or faster. Thank you!
Insurer: Trupanion
By:
The claims process was fast and easy.
The claims process was fast and easy. Trupanion made things simple.
Insurer: Trupanion
By:
Laura
The representative we spoke with was the most professional, patient, informative, kind, awesome person we have ever had. He made us feel like we were speaking face to face and answered all of our questions with tons of knowledge. He should be training customer service reps all over the country and get a raise. Absolutely excellent experience.
Insurer: Trupanion
By: