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Unfulfilled claims
Bad experience they did not process the claim despite my vet sending the relevant documents. Their system acknowledged receipt by email and then later they said they wanted more except everything had been shared. They don’t cover half the things allstate or lemon does.
Insurer: Healthy Paws
By: Rewa
Very customer friendly
Very customer friendly
Insurer: Trupanion
By:
very good at explaining what I needed to know
very good at explaining what I needed to know
Insurer: Trupanion
By:
Very nice and helpful
Very nice and helpful
Insurer: Trupanion
By:
Very quick on sending me my money for the claim I filed
Very quick on sending me my money for the claim I filed
Insurer: Trupanion
By:
Very quick turnaround
Very quick turnaround
Insurer: Trupanion
By:
very user-friendly process
very user-friendly process
Insurer: Trupanion
By:
We have had excellent service from Trupanion.
We have had excellent service from Trupanion.
Insurer: Trupanion
By:
When it comes down to the actual payout the explanation of what is not covered is sketchy.
When it comes down to the actual payout the explanation of what is not covered is sketchy. Consultation exclusion is not stated on the website as what is not included. It says exams not covered. Also In my case of major tumor removal there were other issues the pet had. No way of seeing this without the surgeon already being in the chest cavity. They took a biopsy of another organ. Of course this in the eyes of Trupanion Insurance Company it is another organ and therefore a separate deductible!? I find that beyond my control to make financial decisions after the fact. Why have insurance? Bottom line, Im glad we had some coverage. The hospital are the heros who prolonged the life of our beloved pet. The insurance was the reason we opted to do the surgery to begin with.
Insurer: Trupanion
By: