207,775+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,775 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Received a fast turnaround in my claim…
Received a fast turnaround in my claim without multiple delays.
Insurer: Trupanion
By: Beth
They processed our claim quickly!
They processed our claim quickly and we were able to pay off the Credit card before the interest kicked in!
Insurer: MetLife
By: customer
The gentleman agent was kind and…
The gentleman agent was kind and concerned and took care of my problems immediately
Insurer: MetLife
By: Bruce Bonneville
Metlife tried to deny my claim making absurd assumptions
Metlife tried to deny my claim for my dog from a traumatic incident she had in 2020 where she hadn't had any issues since and no permanent damage to her eye, to a recently diagnosed genetic eye disease. My vet literally laughed out loud and said, this is the saddest most absurd denial i've ever seen. I did have to submit appeal and allegedly won, who knows but I got paid out for that visit. The the app is primitive. There's no clear way to tell if you've been paid or not. And some of my communication says it will be mailed to me yet.I hadn't received anything. I guess it's no different than human insurance.But I had high hopes for them.
Insurer: MetLife
By: Melissa
Claims processing is timely.
Claims processing is timely.
Insurer: Spot
By: Karen Long
Excellent platform to submit claims --…
Excellent platform to submit claims -- seamless so long as your vet gets you the forms
Insurer: MetLife
By: Sea Dog
Easy filing
Claims are extremely easy to file and results are fair.
Insurer: MetLife
By: customer
They rock 😻
Always have nothing but fantastic reviews for them. They’re there for you 24/7 to make things extremely easy for you. Especially submitting a claim. Someone is there to go step by step if you need them. Some animal hospitals offer reimbursement upon checkout. I will confess that they are a bit pricey but you definitely get what you pay for. I always recommend them!
Insurer: Trupanion
By: James
Outrageous premiums
The way my premiums have shot up is truly criminal. It’s outrageous and you take advantage of customers knowing that you lock them in with pre existing conditions preventing abandoning for other coverage.
Insurer: Trupanion
By: Michael
Customer service is superior
Customer service is superior! We have three dogs and six cats covered! We may have the record for the most fur babies covered with MetLife. We have been very pleased with our coverage! Submitting claims can be a challenge on the website! The claims were paid mostly in a timely manner. Great company for multiple pets!
Insurer: MetLife
By: Jan Blume