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Although I have not used it yet it was…
Although I have not used it yet it was easy to sign up. I also adopted my animal from an ASPCA shelter so I was pleased to see the association.
Insurer: ASPCA
By: Leslie McNeal
Just signed up but looks to be the best choice
I have only given four out of five stars because I have just signed up for this pet insurance for my dog. I did much research and found this was the best coverage to get. The price was right in comparison also to other companies. If I have to make claims, I'm sure I will change my four to a five star!
Insurer: ASPCA
By: VickiJoV
Great service!
Fetch (Petplan) could not have been more prompt during my Cavalier's recent life threatening bout of HGE (hemorrhagic gastroenteritis.) An emergency hospital run in the middle of the night turned into 2 days of hospitalization, intensive care, diagnostics and medication. Fetch processed my claims with speed, some within 24 hours. With all the anxiety for my dog, it was a great help to not be worrying about the cost. Thank you Fetch, for the great service!
Insurer: Fetch
By: Jane Pitts
Great Experience
I just enrolled today! I was very impressed with the agent Monica. She was patient and knowledgeable when answering my questions. She gave me a call back the next day as I requested so that I could research the company and compare it to others. There was no pressure from her, she made me feel very comfortable. Monica was very friendly and professional. She's a great agent!!
Insurer: Prudent Pet
By: Gwendolyn Clark
Denies All Claims For All the Excuses
Everything looks good on paper and all the pretty ads and probably fake reviews and support that they get. I bought the most expensive insurance plan they had. Embrace Pet Insurance has denied 6 out of 7 of my claims to date. They claim "pre-existing" conditions for everything and find ways to link things together to make them all related. Obviously a pets body parts are all connected. Even after my Vet wrote to them a full statement saying that my pet did not have this pre-existing condition, they still denied my claims. This is the usual fraudulent insurance practice to deny as many claims as possible and keep collecting premiums. I recommend you take your business elsewhere unless you want to try to fight claims all the time. Their Director of Underwriting and Claims carries a bachelors in biology and was a claim adjuster for a year before taking on the role per her LinkedIn. Thats your professional claims leader. I can no longer claim my dogs issues now that he really has a pre-existing condition. Good luck if you want to try them and take this risk.
Insurer: Embrace
By: Joe
Thankful for Kat in Customer Care!
Kat eagerly assisted me in clearing up a claim error. She promptly (& securely) responded to every one of my emails. After a thorough look over she was able to advise me how to correct the situation. She was polite and pleasant through every step of the process. ***** 5 stars I am also very pleased with my AKC Pet Insurance. ***** 5 Stars
Insurer: AKC
By: Valued Customer
Easy and timely reimbursement with peace of mind!
I am so happy that I purchased this insurance for my Belle. For years she had no issues, however, as she aged we encountered kidney disease with significant vet bills. Fetch was extremely easy to submit claims and very timely to receive reimbursement. I highly recommend!!!
Insurer: Fetch
By: Karen
If I could give 0 stars
If I could give 0 stars, I would. Do NOT purchase with Trupanion. We wasted thousands of dollars over several years only for our dog to have an accident and get injured, and for Trupanion to deny our claim as preexisting without speaking to us, our vet, or looking into the details. In less than 5 minutes they sent a canned denial letter back and when I called, just regurgitated the same line back to me. There is not and has never been a preexisting condition with our pet and if you can’t be covered during a freak accident, what can you be covered for?? Spend your money wisely. EDIT for Consumers: See Trupanion’s response below, but ZERO follow through on actually wanting to be in touch to discuss. As previously stated - Beware and spend your money wisely. This is not the best option for you and further reading and responses from others will show you that Trupanion does not have your back and will consider anything they choose as preexisting without proof or further info.
Insurer: Trupanion
By: Whitney Doel
Unfulfilled claims
Bad experience they did not process the claim despite my vet sending the relevant documents. Their system acknowledged receipt by email and then later they said they wanted more except everything had been shared. They don’t cover half the things allstate or lemon does.
Insurer: Healthy Paws
By: Rewa