218,553+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,553 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very easy automated step-by-step process. Great guided experience.
I loved that I could do everything in the app. I was taken through the process step-by-step. It was easy to submit documents. And my claim was paid out the next day directly to my bank account. Very little additional effort on my part. Helped that my vet was very familiar with what I would need for a pet insurance claim, and made sure I had everything emailed to me ahead of time.
Insurer: Lemonade
By: Michael
Lemonade Pet Policy Review
I bought this pet insurance for my mini dachshund puppy Rio about 2 months ago. Lemonade seemed to be a low cost provider of high quality pet insurance. I have submitted two claims so far and these claims were processed fast and hassle-free. I would definitely recommend Lemonade!
Insurer: Lemonade
By: Maria
So easy and intuitive
I feel like most insurance companies try to make it as difficult as possible to understand your plan and file a claim. Lemonade is the COMPLETE opposite. It was so easy to sign up for both renter's and pet insurance, and filing a claim takes 10 minutes. The app is super easy, minimal, and intuitive to use. I took my pooch in for her yearly check-up and vaccines and was reimbursed the SAME DAY. The premium is pretty competitive too, but honestly, even if there are cheaper plans out there, I would pay more for the convenience and ease of use. I've already gotten 3 people to sign up.
Insurer: Lemonade
By: Brett
Everyone we’ve dealt with has been professional, efficient and quick with responses. And have already recommended to family and
We have made several claims within the first month of adopting our pup. Claim submittal is quick and easy and the reviews were fast. Payments have been immediate.
Insurer: Lemonade
By: Vic
Your customer representatives were…
Your customer representatives were awesome. It’s your process that baffles me as I did have a previous account for another pet that passed away over a year ago so that account was closed but why are you keeping that account like it’s still open and Keeping my billing (payment) information from that account. And that billing information had to be updated when I already paid for this first month for a different pet with a different payment method. That just doesn’t make any sense.
Insurer: ASPCA
By: Lorelei Edrosa
Lemonade is the way to go
I heard about Lemonade pet insurance through a co-worker who said that she had found them to be the most economical while providing great service. I quickly got a quote and after seeing what it covered for the price, I signed up. So far, so good. Customer service has been great. The two claims I filed were paid within 24 and 72 hours, respectively.
Insurer: Lemonade
By: Syanne
Best insurance company with excellent customer service
The lemonade app is very easy to use. I used it purchased the rental insurance, then got the pet insurance bundle. After one month that I had the insurance. Laika accidentally ate rodent poison. We took her to emergency and filed a claim afterwards. Lemonade processed it very quickly!
Insurer: Lemonade
By: Mimi
A supportive experience
From thw beginning to post claim, the team was supportive with an excellent bedside manner. Im hoping as they expand that they dont change.
Insurer: Lemonade
By: Callie
Best pet insurance by far
This is the best pet insurance company by far! Customer care is amazing! The process of turning in a claim is so easy. I’ve never dealt with a company that is this well managed. I definitely do not regret my decision to choose Lemonade. I know I’m in good hands! Thank you lemonade! Sincerely, Kathleen McKean
Insurer: Lemonade
By: Kathleen
Really impressed with Lemonade!
Lemonade has been a lifesaver in the short time we’ve had it. Miller had to have a major surgery and Lemonade was quick at closing his claim and reimbursed me 90%! Customer service has been great - one smaller claim did take about 2 weeks to complete but that has been my only issue with them in the 5+ months I’ve had it. Overall I highly recommend!
Insurer: Lemonade
By: Natalie