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Amy was incredibly helpful and friendly.
Amy was incredibly helpful and friendly. She explained what the issue was and before I had a chance to fix it she called me back to let me know she had looked into my claim further and was able to resolve the issue on her end. Absolutely fantastic customer service which is rare these days! I already tell all my friends with pets to choose Trupanion and will certainly continue to do so. Not enough good words I can use to describe Amy and the Trupanion team.
Insurer: Trupanion Canada
By:
Every interaction we've had with Trupanion staff has been more then stellar.
Every interaction we've had with Trupanion staff has been more then stellar.
Insurer: Trupanion Canada
By:
Everyone that works here is so kind and love our animals dearly.
Everyone that works here is so kind and love our animals dearly.
Insurer: Trupanion Canada
By:
Knowledgeable agents
Everyone was very knowledgable and up front with the information. We felt we were able to make an informed decision to take the insurance and the deductible that we chose.
Insurer: Trupanion Canada
By:
Everything was great!
Everything was great! Easy for me to process via app, got the money back within 48 hours.
Insurer: Trupanion Canada
By:
It was easy to use.
It was easy to use.
Insurer: ASPCA
By: Stephanie Martin
So Happy We have Insurance with Trupanion!!!
I am very grateful and happy with Trupanion. When I take my dog in to our vet they send our claim immediately to Trupanion so their part of the claim is paid for before I leave and only have to pay my portion of the bill. YAY!
Insurer: Trupanion
By: Debbie
Very helpful
Very helpful, direct, and clear processes to complete insurance payouts. Will continue using for our pet.
Insurer: ManyPets
By: J. Perez
Pets Best is a great insurance to have
Pets Best is a great insurance to have. I started it for my older dog and it has helped so much. He recently had to go to the Vets for some health concerns that were taken care of. Pets Best was prompt in taking care of the claims. I am very happy with this company.
Insurer: Pets Best
By: Jayn
Trupanion is a company that truly cares and does what they say they will.
I want every animal lover to know that Trupanion is the REAL deal. I can not say enough good things about this company. We had a puppy that went into the hospital with parvovirus 11 days after picking him up. It broke our hearts that our puppy passed away 6 days later. We had a very large hospital bill and Trupanion covered exactly what they said they would, 90% of all covered charges. The few things not covered were post mortem/cremation and the deductible. It was a huge support. No one excepts to need this insurance, especially when your animal is so young. Nothing changes the loss of our puppy. However, due to Trupanion, we feel fortunate not to have the financial burden that came with our loss. Trupanion did exactly what they said they would do, which is uncommon these days! Every call was meant with professionalism and compassion.
Insurer: Trupanion
By: Taylor