218,219+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,219 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Absolutely atrocious customer service
Absolutely atrocious customer service. Claims not paid. Endless hold times with no one ever answering. Terrible experience. Avoid at all costs.
Insurer: Pets Best
By: Daniel Custer
Unresponsive
Generally seemed fine until I asked them to look over a quote and let me know what would and wouldn’t be covered. They refused. I emailed them 4 more times and got….nothing.
Insurer: Healthy Paws
By: Brandon
Prompt, timely, satisfaction
Timely and professional response to our claims, with satisfactory results
Insurer: Trupanion
By:
Our claim for Sammi was handled fantastic within 48 hours of submission
Our claim for Sammi was handled fantastic within 48 hours of submission
Insurer: Trupanion
By:
Only submit one bill at a time.
Only submit one bill at a time.
Insurer: Trupanion
By:
Diarrhea issues.
I’m extremely disappointed at the unwillingness of Trupanion to cover a claim regarding my puppy’s digestive issues which seem to come and go. Trupanion has concluded unfairly that the issues are pre-existing. I strongly disagree as the occurrences are not continuously sustained. It’s difficult for me to recommend Trupanion at this time.
Insurer: Trupanion
By:
So easy to sign up
So easy to sign up. I can rest easy knowing that my babies are insured. They even called me as a follow up to make sure I was insuring only two pets.
Insurer: Prudent Pet
By: David
Great Pet Insurance!
I took a on this pet insurance solely based off of online reviews and a friend's recommendation. Lemonade pet insurance did not let me down. They cover a lot of wellness exams for my pets that most do not. It was hassle free to be reimbursed too.
Insurer: Lemonade
By: Jessica
Good insurance
I have never had a problem with Lemonaid insurance.
Insurer: Lemonade
By: Ellen
A dog's life made better and longer
We first had Mazie as a one-year old foster. I had a feeling she'd be trouble after discovering she was pregnant and fostering her and her 11 puppies. I signed her up when I adopted her after "foster fail." After 10 years, Trupanion has helped me keep Mazie going through two TPLO surgeries and now an ongoing battle with Valley Fever. They treated the two TPLO issues as one, so I didn't have to pay two deductibles, just one. Mazie fought through Valley Fever a few years ago with 18 months of expensive meds and expensive blood test checks. The valley fever has come back and is affecting the bone in her elbow, and Trupanion is again there for us, paying 90% for X-rays in addition to the meds and tests. Customer care is excellent, with claims paid in about 3 days. God Bless Trupanion!
Insurer: Trupanion
By: Nicki