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Wait Time
I’m glad I have pet insurance but the wait time in between submitting a claim and hearing back about how much I will get back is way too long. My last claim that I submitted took over a month.
Insurer: Pets Best
By: Jessica Miller
It's only been a week or teo with FIGO…
It's only been a week or teo with FIGO an the claims process has been cake! I love al the features it has, and the email address feature is great! So much more convenient than scanning, uploading, etc. I have a different carrier for my other pets (it was/is an empaloyer plan), and I have had so much trouble! With my new girl, I decided to try FIGO... Best decision this far. I'll keep you posted :)
Insurer: Figo
By: Sylvia
Trustworthy company
In have had PetPlan/Fetch for several years now and I recommend it to people often. The app is very easy to use, the terms and conditions are straight forward, and I really like that they had an online chat feature on their website. I hope they continue to offer reimbursement towards dentals since it's not common in other companies to do so. They do take a long time to process claims compared to other companies, but they are upfront about the timelines you should expect so this should not be a surprise.
Insurer: Fetch
By: Chaselyn Ladd
I'm so glad that I choose fetch…
I'm so glad that I choose fetch petplan. It save my pet and me as well. Jan21 my cat lost her balance suddenly and no eat no drink. I brought her to hospital, it cost more than 1200. and doctor suggest to get MRI it cost 3800. I feel frustrate, and I claimed, it only takes less than five days I received 80% of the cost from fetch. I'm appreciated. I fully recommend all friends to choose fetch petplan.
Insurer: Fetch Canada
By: Shanshan Li
Excellent
Highly recommend healthy paws. Used it for my three dogs. Great plan options!
Insurer: Healthy Paws
By: customer
Excellent
Highly recommend healthy paws. Used it for my three dogs. Great plan options!
Insurer: Healthy Paws
By: Kathy
Timely payments with no fuss
Timely payments with no fuss. I do wish it were a little easier to talk to a real person on the rare occasions I’ve needed to. But overall, very happy with the service.
Insurer: Fetch
By: Hillary Dobbs-Davis
First Timer - pet insurance and first claim
I have had many dogs in the past, no insurance, and have incurred large expenses over the years. With my new addition, i decided that doggie health insurance would be a good idea. I hope to never use the accident and illness portion but as ever pet owner knows, things do happen. I did add wellness to my policy and was able to recently use it - the process was simple, quick and easy. As of today, i certainly would recommend, first pet insurance and second, Lemonade.
Insurer: Lemonade
By: Linda
All Insurance Companies need to lessons from Trupanion
Frieda has several serious health issues including epilepsy and elbow dysplasia. Her vet bills have been substantial. The stress and worry, while extensive diagnostics were performed, were mitigated by the knowledge that Trupanion was with us. The costs were beyond my budget. Without the unconditional support of Trupanion, I would have had to make a terrible choice. With Trupanion her conditions were diagnosed and are manageable with medication. Trupanion continues to support both of us by covering Frieda's ongoing medication costs and reimbursing me promptly and directly to my bank account. Their service is exemplary. House, car, and liability insurance companies should take lessons from Trupanion on service, rates, and loyalty. Both pets I have acquired since Freida are covered by Trupanion. I will not be alone with the worry and expenses of my pet's health ever again. Thank you Trupanion from Gina, Frieda, Toby and Minnie.
Insurer: Trupanion Canada
By: Gina