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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Personable and Human!
Monica was so helpful! I was browsing for pet insurance since I just got a kitten and it made all the difference to receive a call and discuss the policy and answer my questions. As a college student, I like that the plan is cost effective yet it still covers everything my kitten, Gina, needs!
Insurer: Prudent Pet
By: Kate C
Truly disappointed with the appeals…
Truly disappointed with the appeals division. My dogs issues are clearly related, yet even with my vet’s support and personnel letter my claims are still divided, forcing me to meet 2 $500 deductibles. Very disappointed.
Insurer: Fetch
By: Dolores Puccio
Customer service was excellent, processing was a little slow.
Over-all, excellent service and a true caring attitude.
Insurer: Trupanion
By: Angel
Got set up fine but sent in an invoice…
Got set up fine but sent in an invoice on the 8th and don't know if it was received any thing back that it was recived
Insurer: ManyPets
By: customer
One of the best things I have done.
This gives me the peace of mind that if something major would happen, I can handle the expense to take care of my dog. I love how quickly they handle the claims. My dog has developed an ear infection-allergy issue which makes me really glad I have Trupanion protection.
Insurer: Trupanion
By: Rose
Great experience all around
Spot's website made it very easy to get a policy for our cat online. In just a few minutes, we were enrolled and part of "the Pack". Thanks Spot!
Insurer: Spot
By: Jason
Don't fall for the warm and fuzzy advertising.
Healthy Paws is happy to insure your dog as long as they are young with minimal risk. They up the premium so much that you are basically forced to cancel it when they reach their senior years. This way they profit off you and then dump you when there is too much of a risk. I just went thru this with them. I have over the years recommended HP to many and now will never do so again after these tactics. Cancel and put that money away in a separate account. How many people can afford 400 to 500 dollars a month? Research it before considering HP. They will screw you over.
Insurer: Healthy Paws
By: Ken
Great experience all around
Spot's website made it very easy to get a policy for our cat online. In just a few minutes, we were enrolled and part of "the Pack". Thanks Spot!
Insurer: Spot Canada
By: Jason
Overall a great experience with its flaws
Overall, Embrace has been amazing. It's on the higher end of premium costs compared to others, so with that, I expect higher service and they have definitely delivered on that. We have had a policy with them since 2019 and have only had 1 or 2 "issues" and it's really just been with the claims person who was handling our claim. I won't get into detail because I truly think it was her lack of effort, not the company as a whole. Embrace makes it VERY easy to submit claims and they process them quickly. Like in less than 24 hours. This is new and improved but it matches the service I expect for my monthly premium cost. Their online portal is easy to use and overall we are happy with them! We get a discount for being USAA customers, so I would see if your current insurance plan has a deal with them as well!
Insurer: Embrace
By: Hanna
Best coverage
I took my dog "Porkchop" for emergency surgery and paid next to nothing because of the coverage I had with Spot Pet Insurance. I'm incredibly grateful for their help and ease with submitting the claim and getting reimbursed so quickly.
Insurer: Spot
By: Douglas