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We got Trupanion when we got our puppy…
We got Trupanion when we got our puppy thinking that Golden Retrievers are high risk for all sorts of issues. We started off paying $26.76/mo. with a $1,000 deductible when she was 1 year old. A year later, they upped it to $31.90. A year after that, another bump to $33.85. A month later, they upped it again to $34.72. 6-1/2 years later, we're paying $37.89. Our dog is doing great, but had a lump on her back and a growth in her mouth and discoloration on her nose. We took her to the Vet to get them checked out, and they gave us an estimate which we sent to Trupanion. Over $1000 bill and said they wouldn't pay a thing. We had the surgery done, sent them our receipt, again, true to their word, they didn't pay. We've paid over $3000 in monthly payments and when we needed them, they wouldn't pay. We're canceling our subscription and not throwing more money after bad. It's a scam. Don't fall for it. Save the money you would otherwise pay Trupanion and use it when you need it. Up to this point we would have had to have over $4300 in medical bills for our dog just to break EVEN. And even then they pay only 90% of costs after that leaving you with paying 10% for the remainder of the medical. And if a DIFFERENT condition comes up, then you have to start all over again with the $1000 deductible. It's a scam. Don't pay. I'd give negative 5 stars if I could.
Insurer: Trupanion
By: Liz Beal
Great customer service experience
Honestly I don’t have any complaints about Fetch. Customer service has always been amazing and personable. Submitting claims, is such a simple process on their app. You simply upload invoices followed by Vet notes and it’s instantly reviewed. I’m very happy with the service Fetch provides.
Insurer: Fetch Canada
By: Jen
Highly Recommend - Fast Reimbursement and Easy Process
Get the insurance!!!! When she got sick a few weeks ago we took her to an emergency vet clinic - our bill walking away from there was $1,149. We immediately had to take her to the vet specialist - our deposit was $10,045 😳😳 because they expected the total bill to be $13-$15K. The bill after surgery ended up being less than this at around $6,500 total. So in the end we walked away from both visits with a total of $7,700 in bills! I can say that without pet insurance this decision of having the surgery would not have been an easy one and more than likely at her age we would have skipped it, which would have risked her life and we could have lost her. Healthy Paws Pet Insurance was immediately on top of our claims and we have already received our reimbursement checks where they covered 80% of the bills. Yes that means we still paid about $1500 out of pocket but that was a no brainer and allowed us to go through with everything necessary and hopefully earn a few more years with Delilah!
Insurer: Healthy Paws
By: Dwayne
Personable Experience
Ilona was very informative and personable. I have peace of mind knowing that my cat will be able to stay healthy for a long time with Fetch.
Insurer: Fetch
By: Sophia Thrappas
I am very happy with the processing of…
I am very happy with the processing of the claim I made. It did take awhile but I was prepared for that. I was just happy that for once this was GOOD pet insurance the really delivered. Between me and my son we have four dogs on it!
Insurer: Pets Best
By: Judy & David Curry
Trupanion’s customer service is wa-a-a-y-y better than any of the insurance companies I have had for my own health care.
Trupanion’s customer service is wa-a-a-y-y better than any of the insurance companies I have had for my own health care. ?? They reimburse payments for treatment within 48 hrs and/or make direct payments immediately to our veterinarian. ?? And get this- they let the doctor determine what my little Sky needs and trust our vet’s professional opinion. ??They respond to emails ??immediately and get this too- they actually answer the phone. ?? I’m so glad we signed up when Sky was just a puppy. ?????? ?????????????
Insurer: Trupanion
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