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Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Love love love Metlife
Love love love Metlife
Insurer: MetLife
By: customer
Handled our claim with thoughtfulness as well as efficiency.
We recently had to say goodbye to our faithful dog Nelson after several visits to the vet. Embrace handled our claim almost immediately. They sent a thoughtful message with condolences and were very help during this difficult time. They also took the time to remove Nelson from our account so I did not have to worry about getting that done, and applied a credit for the remaining days of his coverage to our account for our other dogs.
Insurer: Embrace
By: Sarah Walker
Very happy!
I’ve placed 2 claims in the year that I’ve had coverage. They were handled promptly, professionally and efficiently. Thank you!
Insurer: MetLife
By: Kathy
Great benefits at a great price
Easy to play around with options and find the best quote. Great wellness coverage that doesn’t break the bank
Insurer: Nationwide
By: Kimberly
Very easy to submit a claim
Very easy to submit a claim. And they are processed very quickly. My dog was very sick and it took some time to get her back to normal. Very happy with my insurance.
Insurer: Fetch
By: Becky
Love how quick you got back to me on…
Love how quick you got back to me on the claim I submitted. There was a problem with not getting reimbursed for the yearly exam. I contacted Spot and after review the exam was covered.
Insurer: Spot
By: Sonja Paul
It takes too long to process a claim
It takes too long to process a claim. Also the extra steps that are required to submit both invoice and soap notes are understood. But there is still delayed response or inquiries to any uploaded claim that come back. Can take up to a month to get reimbursement.
Insurer: MetLife
By: Hugo Castro
Would have been nice to have a date…
Would have been nice to have a date picker on when to start coverage.
Insurer: MetLife
By: Matthew K.
I have been trying to contact this…
I have been trying to contact this company for the last 4 months. I have submitted a dispute with my bank because the money keeps coming out but the services have stopped. I am trying to contact anybody but to no avail. Your lines are down and your email systems do not reply back. Yet you keep charging my card.
Insurer: Pets Best
By: Daniel Philipson