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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Extremely easy to use
Extremely easy to use. Everything was covered as promised in an effortless process.
Insurer: Pets Best
By: Jeremy Keys
Pets Best IS THE BEST
I absolutely love Pets Best insurance. Everything is easy to find on the website. I am able to contact customer service without any wait time and they are always friendly and helpful. I am comforted knowing I have this policy in place in the event something happens to my dog. I would recommend this to any pet owner. It is well worth the price.
Insurer: Pets Best
By: Suzanne Nordone
Overall Mostly happy
Overall happy with service. One slightly irritating and slightly sketchy quirk I noticed on my only claim last year however. Our vet participated in a rewards program that offers discounts on your total vet bill once you earn enough points. Once you get to a certain amount of points, you can get a $50 or $100 discount on your total bill. Figo processed the claim and wouldn’t reimburse the covered expense because they took that discount ONLY off the covered expense rather than the entire bill. Had it been more than $30 to gain, I’d have pushed harder to have it appealed.
Insurer: Figo
By: customer
Very knowledgeable and attentive staff…
Very knowledgeable and attentive staff that answered our questions while deciding which provider to choose.
Insurer: Figo
By: Melissa
Fetch will do anything to get out of paying you
Fetch is the kind of insurance policy that will promise you the world, but as soon as your pet is actually sick they will do everything they possibly can to avoid payment. They will come up with obscure clauses, ask for vague documentation, argue on pre-existing condition years after the fact, and more. I regret so much signing with them as I'm unable to easily switch a provider. I can only write this and recommend you stay as far away as possible if you care about your pet. Find an insurance that doesn't look at them as a bag of pennies.
Insurer: Fetch
By: Lior Bugatus
Soooo worth it to have this insurance
Emma is such a sweet puppy and when she started to vomit and refused to eat or get out of her crate, I knew something was wrong. We called our regular vet and even in this time of packed schedules they said they could see her ..but... if there was an obstruction they would need to send me to emergency. So we went to emergency, an obstruction was visualized . Long story short, she needed surgery and they found an eye from a toy in her intestine along with shreds of cotton. So people watch those stuffed toys. She is now back to being Emma. Thank you Trupanion for helping to make this emergency visit a little easier on our pocket book.
Insurer: Trupanion
By: Carla
I love knowing that my Murphy has great insurance coverage.
The Trupanion team is so helpful and caring. They made purchasing insurance for our Murphy boy so easy. And, they make submitting claims a breeze. We have peace of mind knowing Murphy is covered by a good insurance provider. Many thanks to the team at Trupanion!
Insurer: Trupanion
By: Antonia
Thanks for your compassion and assistance
I spoke with 2 different representatives when inquiring about coverage for my dog’s condition, they were both equally as helpful and compassionate about what my dog and I were going thru. I’ve been using Trupanion for 8 years for my cat & dog and can’t say enough positive things about my experiences and ease of coverage. I recommend them to all my friends with pets. Thank you - Heidi
Insurer: Trupanion
By: Heidi
I haven’t use plan yet thankful for…
I haven’t use plan yet thankful for that but signing up was painless
Insurer: ManyPets
By: customer