218,878+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Awesome customer service!
The customer service representative who helped me was so friendly and helpful. Such a pleasant experience. Please let management know what a great employee you have.
Insurer: Trupanion
By:
Too much!
Pleasant, knowledgeable representative.
Insurer: Trupanion
By:
Excellent response from Trupanion staff. Very kind very knowledgeable.
Excellent response from Trupanion staff. Very kind, very knowledgeable.
Insurer: Trupanion
By:
Trupanion Rocks
My dog Murphy bit off more than he could chew, or pass so he had stomach surgery to remove . Again Trupanion gave me no hassle and I had a Cheque in a week from them approving the claim. I received it even before Murphy had his stitches out. Thank you Trupanion
Insurer: Trupanion Canada
By:
So far it as been very costumer focused and easy to access however I have only had it for 1 week so pretty hard to say beyond its recommendation from the breeder and from a few fellow pet owners
So far it as been very costumer focused and easy to access, however I have only had it for 1 week so pretty hard to say, beyond its recommendation from the breeder and from a few fellow pet owners
Insurer: Trupanion Canada
By:
I was happy with the service they gave me and my dog when I had to take her to the vet.
I was happy with the service they gave me and my dog when I had to take her to the vet. And my credit card was compromised in the United States so it got cancelled waiting for new card. And Trupanion give me longer time to extend to make my payment which is late. Still waiting for my new credit card to come
Insurer: Trupanion Canada
By:
I was 100%satisfied with her service.
I was 100%satisfied with her service.
Insurer: Trupanion Canada
By:
Tan was so personable and knowledgeable about the info he was relaying to me.
Tan was so personable and knowledgeable about the info he was relaying to me.
Insurer: Trupanion
By:
I use it my clinic uses it and it's hands down the best and easiest insurance for pets.
I use it, my clinic uses it, and it's hands down the best and easiest insurance for pets.
Insurer: Trupanion
By:
I have yet to have a successful claim with you.
I have yet to have a successful claim with you. Every single thing I have submitted has been rejected, until I call and literally yell at someone - which I absolutely hate doing btw, but the long back and forth where I sat down and discussed details carefully with someone got me absolutely nowhere. It is completely and utterly beyond me how y'all think you can pull crap like rejecting a claim because there are no SOAP medical notes connected to a purchase of flea/tick prevention. Or that my dog smashing her face in an accident and breaking 4 teeth out is a "dental cleaning" - which is still causing you to reject her base surgical fees; guess I gotta do some more yelling. At least you finally agreed to cover her medications. Or that said dog, who was born in April of 2020, doesn't qualify for coverage on dental issues because for some reason she managed to have dental calculus in 2019 - what the hell are you even looking at?!? How on earth do you justify dental calc as a preexisting condition to a traumatic fracture in the first place, let alone while either looking at the wrong record or just straight up making shit up??? And to top it all off, I am very clearly a veterinary professional as noted by the discounts all over my invoices. If this is how you treat your clients who are responsible for selling your company, I don't even want to know what pet owners go through
Insurer: Trupanion
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